SAN RAMON, Calif.--(BUSINESS WIRE)--Oct. 22, 2018--
Inc. (NASDAQ: FIVN), a leading provider of cloud contact center
software for the digital enterprise, today announced it has been named
as a Leader in the 2018 Gartner
Magic Quadrant for Contact Center as a Service for the fourth year
in a row.
“We are honored that Gartner has positioned Five9 as a Leader, for the
fourth year in a row. We believe that Gartner’s Magic Quadrant is a
trusted source, helping decision makers understand the contact center
market and choose the right provider to deliver on their customer
experience vision. In our opinion, our continued recognition as a Leader
reinforces the value we bring to our enterprise customers. Enterprises
need to know that their cloud contact center software provider is a
trusted partner that delivers secure, reliable and innovative solutions,
with a compelling vision for the future,” said Rowan Trollope, CEO,
Five9. “We look forward to continuing Five9’s long tradition of
Gartner, Inc.: Magic Quadrant for Contact Center as a
Service, North America, Drew Kraus, Steve Blood, Daniel O’Connell, Simon
Harrison, 17 October 2018
Gartner does not endorse any vendor, product or service depicted in
its research publications, and does not advise technology users to
select only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner's
research organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to
this research, including any warranties of merchantability or fitness
for a particular purpose.
Five9 is a leading provider of cloud contact center software for the
digital enterprise, bringing the power of cloud innovation to customers
and facilitating more than three billion customer interactions
annually. Five9 provides end-to-end solutions with omnichannel routing,
analytics, WFO, and AI to increase agent productivity and deliver
tangible business results. The Five9 platform is reliable, secure,
compliant, and scalable; designed to create exceptional personalized
For more information visit www.five9.com.
Engage with us @Five9, LinkedIn, Facebook, Blog.
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Kendall Taylor, 925-403-1199