Document


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
FORM 8-K
 
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): February 21, 2018 
FIVE9, INC.
(Exact name of Registrant as specified in its charter)
 
 
 
 
Delaware
001-36383
94-3394123
(State or other jurisdiction
of incorporation)
(Commission
File No.)
(I.R.S. Employer
Identification No.)
 
 
Bishop Ranch 8
4000 Executive Parkway, Suite 400
San Ramon, California 94583
(Address of principal executive offices and Zip Code)
Registrant’s telephone number, including area code: (925) 201-2000
Not Applicable
(Former name or former address if changed since last report)
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
o Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
o Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
o Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
o Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

 
Emerging growth company
o
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.


o





Item 2.02 Results of Operations and Financial Condition.
On February 21, 2018, Five9, Inc. (the “Company”) announced its financial results for the fiscal quarter and year ended December 31, 2017. The full text of the press release issued in connection with the announcement is furnished as Exhibit 99.1 to this Current Report on Form 8-K.
The information in Item 2.02 of this Current Report on Form 8-K (including Exhibit 99.1 furnished herewith) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as expressly set forth by specific reference in such a filing.
Item 8.01  Other Events.
The Company’s Board of Directors has determined that the Company's 2017 Annual Meeting of Stockholders (the "Annual Meeting") will be held on May 18, 2018 virtually via the Internet beginning at 8:00 a.m. Pacific Daylight Time. Stockholders of record at the close of business on the record date, March 22, 2018, may vote at the Annual Meeting, including any adjournment or postponement thereof.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits
 
Exhibit No.
  
Description
 
 
  





SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 
 
 
 
 
 
 
FIVE9, INC.
 
 
 
 
 
Date: February 21, 2018
 
 
 
 
 
By:
 
/s/ Barry Zwarenstein
 
 
 
 
 
 
 
 
Barry Zwarenstein
 
 
 
 
 
 
 
 
Interim Chief Executive Officer and Chief Financial Officer



Exhibit
Exhibit 99.1
https://cdn.kscope.io/667bcde1a18949b8ab39f3a18611293d-five9logoprimaryrgba03a13.jpg

Five9 Reports Record Annual Revenue of $200 Million, Up 24% Year-Over-Year
37% Growth in LTM Enterprise Subscription Revenue
Record Annual Operating Cash Flow of $11.1 Million
Fourth Quarter Record Revenue of $55.4 Million, Up 25% Year-Over-Year
SAN RAMON, Calif. - February 21, 2018 - Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud software for the enterprise contact center market, today reported results for the fourth quarter and full year ended December 31, 2017.
Fourth Quarter 2017 Financial Results
Revenue for the fourth quarter of 2017 increased 25% to $55.4 million, compared to $44.2 million for the fourth quarter of 2016.
GAAP gross margin was 59.6% for the fourth quarter of 2017, compared to 64.3% for the fourth quarter of 2016. Included in the GAAP results for the fourth quarter of 2016 was a $3.1 million non-recurring item, which increased GAAP gross margin in the fourth quarter of 2016 by 7.0 percentage points from 57.3%.
Adjusted gross margin was 63.6% for the fourth quarter of 2017, compared to 61.9% for the fourth quarter of 2016.
GAAP net loss for the fourth quarter of 2017 was $(0.6) million, or $(0.01) per basic share, compared to GAAP net income of $0.4 million, or $0.01 per diluted share, for the fourth quarter of 2016. GAAP net loss for the fourth quarter of 2016 was $(2.7) million, or $(0.05) per basic share, excluding the $3.1 million non-recurring item.
Non-GAAP net income for the fourth quarter of 2017 was $4.0 million, or $0.07 per diluted share, compared to non-GAAP net income of $0.1 million, or $0.00 per diluted share, for the fourth quarter of 2016.
Adjusted EBITDA for the fourth quarter of 2017 was a record $6.9 million, or 12.4% of revenue, compared to $2.9 million, or 6.6% of revenue, for the fourth quarter of 2016.
GAAP operating cash flow for the fourth quarter of 2017 was $2.9 million, compared to GAAP operating cash flow of $2.8 million for the fourth quarter of 2016.

1


2017 Financial Results
Total revenue for 2017 increased 24% to a record $200.2 million, compared to $162.1 million in 2016.
GAAP gross margin was 58.5% for 2017, compared to 58.7% in 2016. Included in the GAAP results for 2016 was a $3.1 million non-recurring item, which increased GAAP gross margin in 2016 by 1.9 percentage points from 56.8%.
Adjusted gross margin was 62.7% for 2017, compared to 61.7% in 2016.
GAAP net loss for 2017 was $(9.0) million, or $(0.16) per basic share, compared to a GAAP net loss of $(11.9) million, or $(0.23) per basic share, in 2016. Included in the GAAP results for 2017 were two non-recurring items resulting in a net $0.3 million favorability while 2016 GAAP results included two non-recurring items resulting in a net $2.1 million favorability.
Non-GAAP net income for 2017 was $6.3 million, or $0.11 per diluted share, compared to a non-GAAP net loss of $(3.6) million, or $(0.07) per basic share, in 2016.
Adjusted EBITDA for 2017 was a record $17.6 million, or 8.8% of revenue, compared to $8.4 million, or 5.2% of revenue, in 2016.
GAAP operating cash flow for 2017 was $11.1 million, compared to GAAP operating cash flow of $6.8 million in 2016.

"We had a strong finish to the year with better than expected fourth quarter results capping off a record year for Five9. For the year, we grew revenue by 24% to a record $200 million. Our revenue growth continues to be driven by our Enterprise business, which delivered 37% growth in LTM Enterprise subscription revenue. Our strong enterprise growth and the operating leverage in our business model drove strong improvements to our bottom line, including operating cash flow of $11.1 million for the year.  Additionally, we set an all-time record for Enterprise bookings in the fourth quarter and full year. We believe that our continued execution combined with our powerful, differentiated cloud contact center software positions Five9 extremely well in the customer experience market that is still in the early days of a massive shift to the cloud."
- Barry Zwarenstein, Interim CEO and Chief Financial Officer, Five9
Business Outlook
On January 1, 2018, Five9 adopted Accounting Standards Codification (ASC) 606 “Revenue from Contracts with Customers” using the modified retrospective transition method. The guidance below includes the expected impact of the adoption of this new revenue standard, which replaced ASC 605. For the full year and first quarter of 2018, we expect no material difference in revenue between ASC 606 and ASC 605. Under ASC 606, we expect to add approximately $5 million to $7 million to GAAP and non-GAAP net income for the full year 2018 and approximately $0.5 million to $1.5 million to GAAP and non-GAAP net income for the first quarter of 2018.
For the full year 2018, Five9 expects to report:
Revenue in the range of $231 to $234 million.

2


GAAP net loss in the range of $(13.4) to $(10.4) million, or $(0.23) to $(0.18) per basic share.
Non-GAAP net income in the range of $12.6 to $15.6 million, or $0.20 to $0.25 per diluted share.
For the first quarter of 2018, Five9 expects to report:
Revenue in the range of $54.5 to $55.5 million.
GAAP net loss in the range of $(4.5) to $(3.5) million, or a loss of $(0.08) to $(0.06) per basic share.
Non-GAAP net income in the range of $1.3 to $2.3 million, or $0.02 to $0.04 per diluted share.

Conference Call Details
Five9 will discuss its fourth quarter and full year 2017 results today, February 21, 2018, via teleconference at 4:30 p.m. Eastern Time. To access the call (ID 6886112), please dial: 888-427-9411 or 719-325-4940. An audio replay of the call will be available through March 7, 2018 by dialing 888-203-1112 or 719-457-0820 and entering access code 6886112. A copy of this press release will be furnished to the Securities and Exchange Commission on a Current Report on Form 8-K, and will be posted to our website, prior to the conference call.
A webcast of the call will be available on the Investor Relations section of the Company’s website at http://investors.five9.com/.

Non-GAAP Financial Measures
In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures. We calculate adjusted gross profit by adding back or removing the following items to gross profit: depreciation, amortization, stock-based compensation expense, and the reversal of accrued federal fees. We calculate adjusted EBITDA by adding back or removing the following items to or from GAAP net income (loss): depreciation, amortization, interest expense, income tax expense (benefit), stock-based compensation expense, extinguishment of debt, non-recurring litigation settlement costs, the reversal of interest and penalties on accrued federal fees, and interest income and other, which consists primarily of a non-cash adjustment on investment, interest income and foreign exchange gains and losses. We calculate non-GAAP operating income (loss) as operating income (loss) excluding stock-based compensation expense, intangibles amortization, non-recurring litigation settlement costs, and the reversal of interest and penalties on accrued federal fees. We calculate non-GAAP net income (loss) as GAAP net income (loss) excluding stock-based compensation expense, intangibles amortization, amortization of debt discount and issuance costs, extinguishment of debt, non-recurring litigation settlement costs, the reversal of interest and penalties on accrued federal fees, and non-cash adjustments on investment. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled measures presented by other companies. Five9 considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the Company, exclusive of factors that do not directly affect what we consider to be our core operating performance, as well as unusual events. The Company’s management uses these measures to (i) illustrate underlying trends in the Company’s business that could otherwise be masked by the effect of income or expenses that are excluded from non-GAAP measures, and (ii) establish budgets and operational goals for managing the Company’s business and evaluating its performance. In addition, investors often use similar

3


measures to evaluate the operating performance of a company. Non-GAAP financial measures are presented only as supplemental information for purposes of understanding the Company's operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP. Please see the reconciliation of non-GAAP financial measures set forth herein and attached to this release.

Forward-Looking Statements
This news release contains certain forward-looking statements, including the statements in the quote from our Interim Chief Executive Officer and Chief Financial Officer, including statements regarding Five9’s market position, business momentum, product positioning, the state of the cloud customer experience market, and the first quarter 2018 and full year 2018 financial projections, including the expected impact of ASC 606, set forth under the caption “Business Outlook,” that are based on our current expectations and involve numerous risks and uncertainties that may cause these forward-looking statements to be inaccurate. Risks that may cause these forward-looking statements to be inaccurate include, among others: (i) our quarterly and annual results may fluctuate significantly, may not fully reflect the underlying performance of our business and may result in decreases in the price of our common stock; (ii) if we are unable to attract new clients or sell additional services and functionality to our existing clients, our revenue and revenue growth will be harmed; (iii) our recent rapid growth may not be indicative of our future growth, and even if we continue to grow rapidly, we may fail to manage our growth effectively; (iv) failure to adequately expand our sales force could impede our growth; (v) if we fail to manage our technical operations infrastructure, our existing clients may experience service outages, our new clients may experience delays in the deployment of our solution and we could be subject to, among other things, claims for credits or damages; (vi) security breaches and improper access to or disclosure of our data or our clients’ data, or other cyber attacks on our systems, could result in litigation and regulatory risk, harm our reputation and adversely affect our business; (vii) the markets in which we participate are highly competitive, and if we do not compete effectively, our operating results could be harmed; (viii) if our existing clients terminate their subscriptions or reduce their subscriptions and related usage, our revenues and gross margins will be harmed and we will be required to spend more money to grow our client base; (ix) our growth depends in part on the success of our strategic relationships with third parties and our failure to successfully grow and manage these relationships could harm our business; (x) we are establishing a network of master agents and resellers to sell our solution; our failure to effectively develop, manage, and maintain this network could materially harm our revenues; (xi) we sell our solution to larger organizations that require longer sales and implementation cycles and often demand more configuration and integration services or customized features and functions that we may not offer, any of which could delay or prevent these sales and harm our growth rates, business and operating results; (xii) because a significant percentage of our revenue is derived from existing clients, downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern; (xiii) we rely on third-party telecommunications and internet service providers to provide our clients and their customers with telecommunication services and connectivity to our cloud contact center software, any increase in the cost thereof, reduction in efficacy or any failure by these service providers to provide reliable services could cause us to lose customers, increase our customers’ cost of using our solution and subject us to, among other things, claims for credits or damages; (xiv) we have a history of losses and we may be unable to achieve or sustain profitability; (xv) we may not be able to secure additional financing on favorable terms, or at all, to meet our future capital needs; (xvi) failure to comply with laws and regulations could harm our business and our reputation; and (xvii) the other risks detailed from time-to-time under the caption “Risk Factors” and elsewhere in our Securities and Exchange Commission filings and reports, including, but not limited to, our most recent quarterly report on Form 10-Q. Such forward-looking

4


statements speak only as of the date hereof and readers should not unduly rely on such statements. We undertake no obligation to update the information contained in this press release, including in any forward-looking statements.

About Five9
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information, visit www.five9.com.

5


FIVE9, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
(Unaudited)
 
 
December 31, 2017
 
December 31, 2016
ASSETS
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
68,947

 
$
58,122

Accounts receivable, net
 
19,048

 
13,881

Prepaid expenses and other current assets
 
4,840

 
3,008

Total current assets
 
92,835

 
75,011

Property and equipment, net
 
19,888

 
14,688

Intangible assets, net
 
1,073

 
1,539

Goodwill
 
11,798

 
11,798

Other assets
 
2,602

 
2,203

Total assets
 
$
128,196

 
$
105,239

 
 
 
 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
4,292

 
$
3,366

Accrued and other current liabilities
 
11,787

 
9,604

Accrued federal fees
 
1,151

 
2,742

Sales tax liability
 
1,326

 
1,347

Notes payable
 
336

 
742

Capital leases
 
6,651

 
6,230

Deferred revenue
 
13,975

 
10,047

Total current liabilities
 
39,518

 
34,078

Revolving line of credit — less current portion
 
32,594

 
32,594

Sales tax liability — less current portion
 
1,044

 
1,476

Notes payable — less current portion
 

 
318

Capital leases — less current portion
 
7,161

 
5,915

Other long-term liabilities
 
1,041

 
530

Total liabilities
 
81,358

 
74,911

Stockholders’ equity:
 
 
 
 
Common stock
 
57

 
53

Additional paid-in capital
 
222,202

 
196,555

Accumulated deficit
 
(175,421
)
 
(166,280
)
Total stockholders’ equity
 
46,838

 
30,328

Total liabilities and stockholders’ equity
 
$
128,196

 
$
105,239




6


FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)
(Unaudited)
 
 
Three Months Ended
 
Twelve Months Ended
 
 
December 31, 2017
 
December 31, 2016
 
December 31, 2017
 
December 31, 2016
Revenue
 
$
55,403

 
$
44,207

 
$
200,225

 
$
162,090

Cost of revenue
 
22,363

 
15,770

 
83,104

 
66,934

Gross profit
 
33,040

 
28,437

 
117,121

 
95,156

Operating expenses:
 
 
 
 
 
 
 
 
Research and development
 
6,748

 
6,236

 
27,120

 
23,878

Sales and marketing
 
17,358

 
14,480

 
66,570

 
52,748

General and administrative
 
8,767

 
6,511

 
29,151

 
25,072

Total operating expenses
 
32,873

 
27,227

 
122,841

 
101,698

Income (loss) from operations
 
167

 
1,210

 
(5,720
)
 
(6,542
)
Other income (expense), net:
 
 
 
 
 
 
 
 
Extinguishment of debt
 

 

 

 
(1,026
)
Interest expense
 
(836
)
 
(869
)
 
(3,471
)
 
(4,226
)
Interest income and other
 
164

 
54

 
490

 
(12
)
Total other income (expense), net
 
(672
)
 
(815
)
 
(2,981
)
 
(5,264
)
Income (loss) before income taxes
 
(505
)
 
395

 
(8,701
)
 
(11,806
)
Provision for (benefit from) income taxes
 
126

 
(14
)
 
268

 
54

Net income (loss)
 
$
(631
)
 
$
409

 
$
(8,969
)
 
$
(11,860
)
Net income (loss) per share:
 
 
 
 
 
 
 
 
Basic
 
$
(0.01
)
 
$
0.01

 
$
(0.16
)
 
$
(0.23
)
Diluted
 
$
(0.01
)
 
$
0.01

 
$
(0.16
)
 
$
(0.23
)
Shares used in computing net income (loss) per share:
 
 
 
 
 
 
 
 
Basic
 
56,034

 
53,126

 
54,946

 
52,342

Diluted
 
56,034

 
56,633

 
54,946

 
52,342




7


FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
 
 
Twelve Months Ended
 
 
December 31, 2017
 
December 31, 2016
Cash flows from operating activities:
 
 
 
 
Net loss
 
$
(8,969
)
 
$
(11,860
)
Adjustments to reconcile net loss to net cash used in operating activities:
 
 
 
 
Depreciation and amortization
 
8,314

 
8,390

Provision for doubtful accounts
 
95

 
75

Stock-based compensation
 
15,343

 
9,643

Amortization of debt discount and issuance costs
 
80

 
241

Loss on extinguishment of debt
 

 
1,026

Reversal of interest and penalties on accrued federal fees
 
(2,133
)
 

Reversal of accrued federal fees
 

 
(3,114
)
Non-cash adjustment on investment
 
(366
)
 

Accretion of interest
 
21

 
20

Others
 
(48
)
 
(10
)
Changes in operating assets and liabilities:
 
 
 
 
Accounts receivable
 
(5,163
)
 
(3,389
)
Prepaid expenses and other current assets
 
(1,912
)
 
(859
)
Other assets
 
(33
)
 
203

Accounts payable
 
813

 
811

Accrued and other current liabilities
 
1,061

 
2,262

Accrued federal fees and sales tax liability
 
90

 
(182
)
Deferred revenue
 
3,882

 
3,680

Other liabilities
 
31

 
(99
)
Net cash provided by operating activities
 
11,106

 
6,838

Cash flows from investing activities:
 
 
 
 
Purchases of property and equipment
 
(2,650
)
 
(1,131
)
Purchases of privately-held company securities
 

 
(1,206
)
Decrease (increase) in restricted cash
 

 
(60
)
Net cash used in investing activities
 
(2,650
)
 
(2,397
)
Cash flows from financing activities:
 
 
 
 
Proceeds from exercise of common stock options and warrants
 
6,035

 
4,286

Proceeds from sale of common stock under ESPP
 
4,101

 
1,979

Proceeds from revolving line of credit
 

 
32,594

Repayments on revolving line of credit
 

 
(12,500
)
Repayments of notes payable
 
(699
)
 
(24,351
)
Payments of capital leases
 
(7,068
)
 
(6,237
)
Payment of prepayment penalty and related fees
 

 
(368
)
Payments for debt issuance costs
 

 
(206
)
Net cash provided by (used in) financing activities
 
2,369

 
(4,803
)
Net increase (decrease) in cash and cash equivalents
 
10,825

 
(362
)
Cash and cash equivalents:
 
 
 
 
Beginning of period
 
58,122

 
58,484

End of period
 
$
68,947

 
$
58,122


8


FIVE9, INC.
RECONCILIATION OF GAAP GROSS PROFIT TO ADJUSTED GROSS PROFIT
(In thousands)
(Unaudited)
 
 
Three Months Ended
 
Twelve Months Ended
 
 
December 31, 2017
 
December 31, 2016
 
December 31, 2017
 
December 31, 2016
 
 
 
 
 
 
 
 
 
GAAP gross profit
 
$
33,040

 
$
28,437

 
$
117,121

 
$
95,156

GAAP gross margin
 
59.6
%
 
64.3
%
 
58.5
%
 
58.7
%
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Depreciation
 
1,523

 
1,521

 
5,949

 
6,221

Intangibles amortization
 
88

 
87

 
351

 
352

Stock-based compensation
 
594

 
424

 
2,202

 
1,375

Reversal of accrued federal fees
 

 
(3,114
)
 

 
(3,114
)
Adjusted gross profit
 
$
35,245

 
$
27,355

 
$
125,623

 
$
99,990

Adjusted gross margin
 
63.6
%
 
61.9
%
 
62.7
%
 
61.7
%


RECONCILIATION OF GAAP NET INCOME (LOSS) TO ADJUSTED EBITDA
(In thousands)
(Unaudited)
 
 
Three Months Ended
 
Twelve Months Ended
 
 
December 31, 2017
 
December 31, 2016
 
December 31, 2017
 
December 31, 2016
 
 
 
 
 
 
 
 
 
GAAP net income (loss)
 
$
(631
)
 
$
409

 
$
(8,969
)
 
$
(11,860
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Depreciation and amortization
 
2,068

 
2,086

 
8,314

 
8,390

Stock-based compensation
 
4,640

 
2,716

 
15,343

 
9,643

Extinguishment of debt
 

 

 

 
1,026

Interest expense
 
836

 
869

 
3,471

 
4,226

Interest (income) and other
 
(164
)
 
(54
)
 
(490
)
 
13

Legal settlement
 

 

 
1,700

 

Legal and indemnification fees related to settlement
 

 

 
135

 

Reversal of interest and penalties on accrued federal fees (G&A)
 

 

 
(2,133
)
 

Reversal of accrued federal fees (COR)
 

 
(3,114
)
 

 
(3,114
)
Provision for (benefit from) income taxes
 
126

 
(14
)
 
268

 
54

Adjusted EBITDA
 
$
6,875

 
$
2,898

 
$
17,639

 
$
8,378



9


FIVE9, INC.
RECONCILIATION OF GAAP OPERATING INCOME (LOSS) TO NON-GAAP OPERATING INCOME
(In thousands, except per share data)
(Unaudited)
 
 
Three Months Ended
 
Twelve Months Ended
 
 
December 31, 2017
 
December 31, 2016
 
December 31, 2017
 
December 31, 2016
 
 
 
 
 
 
 
 
 
GAAP operating income (loss)
 
$
167

 
$
1,210

 
$
(5,720
)
 
$
(6,542
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
4,640

 
2,716

 
15,343

 
9,643

Intangibles amortization
 
116

 
117

 
465

 
503

Legal settlement
 

 

 
1,700

 

Legal and indemnification fees related to settlement
 

 

 
135

 

Reversal of interest and penalties on accrued federal fees (G&A)
 

 

 
(2,133
)
 

Reversal of accrued federal fees (COR)
 

 
(3,114
)
 

 
(3,114
)
Non-GAAP operating income
 
$
4,923

 
$
929

 
$
9,790

 
$
490



10


FIVE9, INC.
RECONCILIATION OF GAAP NET INCOME (LOSS) TO NON-GAAP NET INCOME (LOSS)
(In thousands, except per share data)
(Unaudited)
 
 
Three Months Ended
 
Twelve Months Ended
 
 
December 31, 2017
 
December 31, 2016
 
December 31, 2017
 
December 31, 2016
 
 
 
 
 
 
 
 
 
GAAP net income (loss)
 
$
(631
)
 
$
409

 
$
(8,969
)
 
$
(11,860
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
4,640

 
2,716

 
15,343

 
9,643

Intangibles amortization
 
116

 
117

 
465

 
503

Amortization of debt discount and issuance costs
 
20

 
20

 
80

 
241

Extinguishment of debt
 

 

 

 
1,026

Legal settlement
 

 

 
1,700

 

Legal and indemnification fees related to settlement
 

 

 
135

 

Reversal of interest and penalties on accrued federal fees (G&A)
 

 

 
(2,133
)
 

Reversal of accrued federal fees (COR)
 

 
(3,114
)
 

 
(3,114
)
Non-cash adjustment on investment
 
(133
)
 

 
(366
)
 

Non-GAAP net income (loss)
 
$
4,012

 
$
148

 
$
6,255

 
$
(3,561
)
GAAP net income (loss) per share:
 
 
 
 
 
 
 
 
Basic
 
$
(0.01
)
 
$
0.01

 
$
(0.16
)
 
$
(0.23
)
Diluted
 
$
(0.01
)
 
$
0.01

 
$
(0.16
)
 
$
(0.23
)
Non-GAAP net income (loss) per share:
 
 
 
 
 
 
 
 
Basic
 
$
0.07

 
$

 
$
0.11

 
$
(0.07
)
Diluted
 
$
0.07

 
$

 
$
0.11

 
$
(0.07
)
Shares used in computing GAAP net income (loss) per share:
 
 
 
 
 
 
 
 
Basic
 
56,034

 
53,126

 
54,946

 
52,342

Diluted
 
56,034

 
56,633

 
54,946

 
52,342

 
 
 
 
 
 
 
 
 
Shares used in computing non-GAAP net income (loss) per share:
 
 
 
 
 
 
 
 
Basic
 
56,034

 
53,126

 
54,946

 
52,342

Diluted
 
59,905

 
56,633

 
59,073

 
52,342


11


FIVE9, INC.
SUMMARY OF STOCK-BASED COMPENSATION, DEPRECIATION AND INTANGIBLES AMORTIZATION
(In thousands)
(Unaudited)
 
 
Three Months Ended
 
 
December 31, 2017
 
December 31, 2016
 
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
 
 
 
 
 
 
 
 
 
 
 

Cost of revenue
 
$
594

 
$
1,523

 
$
88

 
$
424

 
$
1,521

 
$
87

Research and development
 
807

 
170

 

 
549

 
224

 

Sales and marketing
 
1,128

 
2

 
28

 
759

 
29

 
29

General and administrative
 
2,111

 
257

 

 
984

 
195

 
1

Total
 
$
4,640

 
$
1,952

 
$
116

 
$
2,716

 
$
1,969

 
$
117

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Twelve Months Ended
 
 
December 31, 2017
 
December 31, 2016
 
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
$
2,202

 
$
5,949

 
$
351

 
$
1,375

 
$
6,221

 
$
352

Research and development
 
3,042

 
795

 

 
2,059

 
737

 

Sales and marketing
 
4,364

 
6

 
114

 
2,363

 
107

 
114

General and administrative
 
5,735

 
1,099

 

 
3,846

 
822

 
37

Total
 
$
15,343

 
$
7,849

 
$
465

 
$
9,643

 
$
7,887

 
$
503




12


FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET INCOME – GUIDANCE
(In thousands, except per share data)
(Unaudited)
 
 
Three Months Ending
 
Year Ending
 
 
March 31, 2018
 
December 31, 2018
 
 
Low
 
High
 
Low
 
High
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(4,476
)
 
$
(3,476
)
 
$
(13,398
)
 
$
(10,398
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
5,640

 
5,640

 
25,452

 
25,452

Intangibles amortization
 
116

 
116

 
465

 
465

Amortization of debt issuance costs
 
20

 
20

 
81

 
81

Income tax expense effects (1)
 

 

 

 

Non-GAAP net income
 
$
1,300

 
$
2,300

 
$
12,600

 
$
15,600

GAAP net loss per share, basic and diluted
 
$
(0.08
)
 
$
(0.06
)
 
$
(0.23
)
 
$
(0.18
)
Non-GAAP net income per share:
 
 
 
 
 
 
 
 
Basic
 
$
0.02

 
$
0.04

 
$
0.22

 
$
0.27

Diluted
 
$
0.02

 
$
0.04

 
$
0.20

 
$
0.25

Shares used in computing GAAP net loss per share and non-GAAP net income per share:
 
 
 
 
 
 
 
 
Basic
 
57,000

 
57,000

 
58,500

 
58,500

Diluted
 
61,500

 
61,500

 
63,000

 
63,000


(1)
Non-GAAP adjustments do not have an impact on our income tax provision due to past non-GAAP losses.

13


Investor Relations Contact:

Five9, Inc.
Barry Zwarenstein
Interim CEO and Chief Financial Officer
925-201-2000 ext. 5959
IR@five9.com

The Blueshirt Group for Five9, Inc.
Lisa Laukkanen
415-217-4967
Lisa@blueshirtgroup.com


# # #


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