Document


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
FORM 8-K
 
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): August 6, 2018
FIVE9, INC.
(Exact name of Registrant as specified in its charter)
 
 
 
 
Delaware
001-36383
94-3394123
(State or other jurisdiction
of incorporation)
(Commission
File No.)
(I.R.S. Employer
Identification No.)
 
 
Bishop Ranch 8
4000 Executive Parkway, Suite 400
San Ramon, California 94583
(Address of principal executive offices and Zip Code)
Registrant’s telephone number, including area code: (925) 201-2000
Not Applicable
(Former name or former address if changed since last report)
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
o
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
o
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
o
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
o
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Indicated by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
 
Emerging Growth Company
o
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.   o    






Item 2.02 Results of Operations and Financial Condition.
On August 6, 2018, Five9, Inc. (the “Company”) announced its financial results for the fiscal quarter ended June 30, 2018. The full text of the press release issued in connection with the announcement is furnished as Exhibit 99.1 to this Current Report on Form 8-K.
The information in Item 2.02 of this Current Report on Form 8-K (including Exhibit 99.1 furnished herewith) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as expressly set forth by specific reference in such a filing.

Item 9.01 Financial Statements and Exhibits.
(d) Exhibits
 
Exhibit No.
  
Description
 
 
  





SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 
 
 
 
 
 
 
FIVE9, INC.
 
 
 
 
 
Date: August 6, 2018
 
 
 
 
 
By:
 
/s/ Barry Zwarenstein
 
 
 
 
 
 
 
 
Barry Zwarenstein
 
 
 
 
 
 
 
 
Chief Financial Officer




Exhibit
Exhibit 99.1
https://cdn.kscope.io/212b901bc785627cfbe737f8b12e7482-five9logoprimaryrgba03a17.jpg

Five9 Reports Second Quarter Revenue Growth of 28% to a Record $61.1 Million

37% Growth in LTM Enterprise Subscription Revenue
Tenth Consecutive Quarter of Positive Operating Cash Flow at $5.7 Million
SAN RAMON, Calif. - August 6, 2018 - Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software for the digital enterprise, today reported results1 for the second quarter ended June 30, 2018.
Second Quarter 2018 Financial Results
Revenue for the second quarter of 2018 increased 28% to a record $61.1 million, compared to $47.7 million for the second quarter of 2017.
GAAP gross margin was 59.4% for the second quarter of 2018, compared to 57.5% for the second quarter of 2017.
Adjusted gross margin was 63.8% for the second quarter of 2018, compared to 62.3% for the second quarter of 2017.
GAAP net loss for the second quarter of 2018 was $(2.0) million, or $(0.04) per basic share, compared to GAAP net loss of $(4.0) million, or $(0.07) per basic share, for the second quarter of 2017. GAAP net loss for the second quarter of 2018 included $1.7 million in amortization of discount and issuance costs on our 0.125% convertible senior notes issued in May 2018.
Non-GAAP net income for the second quarter of 2018 was $6.9 million, or $0.11 per diluted share, compared to non-GAAP net loss of $(0.1) million, or $(0.00) per basic share, for the second quarter of 2017.
Adjusted EBITDA for the second quarter of 2018 was $9.7 million, or a record 15.8% of revenue, compared to $3.0 million, or 6.2% of revenue, for the second quarter of 2017.
GAAP operating cash flow for the second quarter of 2018 was $5.7 million, compared to GAAP operating cash flow of $0.1 million for the second quarter of 2017.

1On January 1, 2018, Five9 adopted Accounting Standards Codification (ASC) 606 “Revenue from Contracts with Customers” using the modified retrospective transition method. While the financial results for the second quarter of 2018 are presented under ASC 606, financial results for the second quarter of 2017 are presented under ASC 605. A reconciliation of the financial results for the second quarter of 2018 under ASC 606 and ASC 605 is presented in the “Reconciliation of ASC 605 to ASC 606” table included in this release.


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“Our second quarter results significantly exceeded our expectations on both the top and bottom line. Revenue growth accelerated in Q2, up 28% year-over-year to $61.1 million, and continued to be driven by our Enterprise business, which delivered 37% growth in LTM Enterprise subscription revenue. I am excited to be taking the helm at Five9 as contact centers undergo a massive technology-enabled transformation driven by the move to the cloud and the rise of artificial intelligence (AI). Our vision is to create a self-learning, intelligent contact center delivered through the cloud and powered by AI. Our recently announced Five9 Genius and partnership with Google, which brings practical AI enhancements to the contact center, is the first step in this direction. As Five9 continues to disrupt this massive market, we are also laser-focused on near-term execution.”

- Rowan Trollope, CEO, Five9

Business Outlook
The guidance below includes the expected impact of the adoption of ASC 606.
For the full year 2018, Five9 expects to report:
Revenue in the range of $244.5 to $246.5 million, up from the prior guidance range of $235.8 to $238.8 million that was previously provided on May 1, 2018.
GAAP net loss in the range of $(14.0) to $(12.0) million, or $(0.24) to $(0.20) per basic share, compared to the prior guidance range of $(13.0) to $(10.0) million, or $(0.22) to $(0.17) per basic share, that was previously provided on May 1, 2018. GAAP net loss guidance includes $7.9 million in amortization of discount and issuance costs on our convertible senior notes, offset by $2.5 million net interest savings from the use of our convertible proceeds.
Non-GAAP net income in the range of $24.0 to $26.0 million, or $0.39 to $0.42 per diluted share, improved from the prior guidance range of $15.4 to $18.4 million, or $0.25 to $0.30 per diluted share, that was previously provided on May 1, 2018. Non-GAAP net income guidance includes $2.5 million net interest savings from the use of our convertible proceeds.
For the third quarter of 2018, Five9 expects to report:
Revenue in the range of $61.0 to $62.0 million.
GAAP net loss in the range of $(8.1) to $(7.1) million, or a loss of $(0.14) to $(0.12) per basic share. GAAP net loss guidance includes $3.0 million in amortization of discount and issuance costs on our convertible senior notes, offset by $1.0 million net interest savings from the use of our convertible proceeds.
Non-GAAP net income in the range of $5.1 to $6.1 million, or $0.08 to $0.10 per diluted share. Non-GAAP net income guidance includes $1.0 million net interest savings from the use of our convertible proceeds.

Conference Call Details
Five9 will discuss its second quarter 2018 results today, August 6, 2018, via teleconference at 4:30 p.m. Eastern Time. To access the call (ID 6113370), please dial: 888-204-4368 or 323-794-2423. An

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audio replay of the call will be available through August 20, 2018 by dialing 888-203-1112 or 719-457-0820 and entering access code 6113370. A copy of this press release will be furnished to the Securities and Exchange Commission on a Current Report on Form 8-K, and will be posted to our web site, prior to the conference call.
A webcast of the call will be available on the Investor Relations section of the Company’s website at http://investors.five9.com/.

Non-GAAP Financial Measures
In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures. We calculate adjusted gross profit by adding back or removing the following items to gross profit: depreciation, intangibles amortization and stock-based compensation expense. We calculate adjusted EBITDA by adding back or removing the following items to or from GAAP net loss: depreciation, amortization, interest expense, provision for income taxes, stock-based compensation expense, non-recurring litigation settlement costs and interest income and other, which consists primarily of a non-cash adjustment on investment, interest income and foreign exchange gains and losses. We calculate non-GAAP operating income (loss) as operating income (loss) excluding stock-based compensation expense, intangibles amortization and non-recurring litigation settlement costs. We calculate non-GAAP net income (loss) as GAAP net loss excluding stock-based compensation expense, intangibles amortization, amortization of debt discount and issuance costs, amortization of discount and issuance costs on convertible senior notes, non-recurring litigation settlement costs, and non-cash adjustments on investment. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled measures presented by other companies. Five9 considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the Company, exclusive of factors that do not directly affect what we consider to be our core operating performance, as well as unusual events. The Company’s management uses these measures to (i) illustrate underlying trends in the Company’s business that could otherwise be masked by the effect of income or expenses that are excluded from non-GAAP measures, and (ii) establish budgets and operational goals for managing the Company’s business and evaluating its performance. In addition, investors often use similar measures to evaluate the operating performance of a company. Non-GAAP financial measures are presented only as supplemental information for purposes of understanding the Company's operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP. Please see the reconciliation of non-GAAP financial measures set forth herein and attached to this release.

Forward-Looking Statements
This news release contains certain forward-looking statements, including the statements in the quote from our Chief Executive Officer, including statements regarding Five9’s market position, business momentum, product positioning and company vision, the state of the cloud customer experience market, the industry shift to the cloud, and the third quarter 2018 and full year 2018 financial projections set forth under the caption “Business Outlook,” that are based on our current expectations and involve numerous risks and uncertainties that may cause these forward-looking statements to be inaccurate. Risks that may cause these forward-looking statements to be inaccurate include, among

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others: (i) our quarterly and annual results may fluctuate significantly, may not fully reflect the underlying performance of our business and may result in decreases in the price of our common stock; (ii) if we are unable to attract new clients or sell additional services and functionality to our existing clients, our revenue and revenue growth will be harmed; (iii) our recent rapid growth may not be indicative of our future growth, and even if we continue to grow rapidly, we may fail to manage our growth effectively; (iv) failure to adequately expand our sales force could impede our growth; (v) if we fail to manage our technical operations infrastructure, our existing clients may experience service outages, our new clients may experience delays in the deployment of our solution and we could be subject to, among other things, claims for credits or damages; (vi) security breaches and improper access to or disclosure of our data or our clients’ data, or other cyber attacks on our systems, could result in litigation and regulatory risk, harm our reputation and adversely affect our business; (vii) the markets in which we participate are highly competitive, and if we do not compete effectively, our operating results could be harmed; (viii) if our existing clients terminate their subscriptions or reduce their subscriptions and related usage, our revenues and gross margins will be harmed and we will be required to spend more money to grow our client base; (ix) our growth depends in part on the success of our strategic relationships with third parties and our failure to successfully grow and manage these relationships could harm our business; (x) we are establishing a network of master agents and resellers to sell our solution; our failure to effectively develop, manage, and maintain this network could materially harm our revenues; (xi) we sell our solution to larger organizations that require longer sales and implementation cycles and often demand more configuration and integration services or customized features and functions that we may not offer, any of which could delay or prevent these sales and harm our growth rates, business and operating results; (xii) because a significant percentage of our revenue is derived from existing clients, downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern; (xiii) we rely on third-party telecommunications and internet service providers to provide our clients and their customers with telecommunication services and connectivity to our cloud contact center software, any increase in the cost thereof, reduction in efficacy or any failure by these service providers to provide reliable services could cause us to lose customers, increase our customers’ cost of using our solution and subject us to, among other things, claims for credits or damages; (xiv) we have a history of losses and we may be unable to achieve or sustain profitability; (xv) we may not be able to secure additional financing on favorable terms, or at all, to meet our future capital needs; (xvi) failure to comply with laws and regulations could harm our business and our reputation; and (xvii) the other risks detailed from time-to-time under the caption “Risk Factors” and elsewhere in our Securities and Exchange Commission filings and reports, including, but not limited to, our most recent quarterly report on Form 10-Q. Such forward-looking statements speak only as of the date hereof and readers should not unduly rely on such statements. We undertake no obligation to update the information contained in this press release, including in any forward-looking statements.

About Five9
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information, visit www.five9.com.


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FIVE9, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
(Unaudited)
 
 
June 30, 2018
 
December 31, 2017
ASSETS
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
166,162

 
$
68,947

Marketable investments
 
108,140

 

Accounts receivable, net
 
20,167

 
19,048

Prepaid expenses and other current assets
 
8,437

 
4,840

Deferred contract acquisition costs
 
8,083

 

Total current assets
 
310,989

 
92,835

Property and equipment, net
 
22,019

 
19,888

Intangible assets, net
 
841

 
1,073

Goodwill
 
11,798

 
11,798

Other assets
 
1,026

 
2,602

Deferred contract acquisition costs — less current portion
 
18,393

 

Total assets
 
$
365,066

 
$
128,196

 
 
 
 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
6,035

 
$
4,292

Accrued and other current liabilities
 
13,615

 
11,787

Accrued federal fees
 
1,638

 
1,151

Sales tax liability
 
1,201

 
1,326

Notes payable
 
31

 
336

Capital leases
 
7,442

 
6,651

Deferred revenue
 
14,750

 
13,975

Total current liabilities
 
44,712

 
39,518

Convertible senior notes
 
190,615

 

Revolving line of credit
 

 
32,594

Sales tax liability — less current portion
 
928

 
1,044

Capital leases — less current portion
 
7,869

 
7,161

Other long-term liabilities
 
1,436

 
1,041

Total liabilities
 
245,560

 
81,358

Stockholders’ equity:
 
 
 
 
Common stock
 
58

 
57

Additional paid-in capital
 
273,373

 
222,202

Accumulated deficit
 
(153,925
)
 
(175,421
)
Total stockholders’ equity
 
119,506

 
46,838

Total liabilities and stockholders’ equity
 
$
365,066

 
$
128,196

 
 
 
 
 

5


FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)
(Unaudited)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2018
 
June 30, 2017
 
June 30, 2018
 
June 30, 2017
 
 
 
 
 
 
 
 
 
Revenue
 
$
61,120

 
$
47,727

 
$
120,025

 
$
94,741

Cost of revenue
 
24,814

 
20,273

 
49,516

 
40,244

Gross profit
 
36,306

 
27,454

 
70,509

 
54,497

Operating expenses:
 
 
 
 
 
 
 
 
Research and development
 
8,367

 
6,836

 
16,139

 
13,683

Sales and marketing
 
17,912

 
16,932

 
35,390

 
32,710

General and administrative
 
9,833

 
6,845

 
18,936

 
15,705

Total operating expenses
 
36,112

 
30,613

 
70,465

 
62,098

Income (loss) from operations
 
194

 
(3,159
)
 
44

 
(7,601
)
Other income (expense), net:
 
 
 
 
 
 
 
 
Interest expense
 
(2,378
)
 
(888
)
 
(3,188
)
 
(1,770
)
Interest income and other
 
206

 
90

 
604

 
208

Total other income (expense), net
 
(2,172
)
 
(798
)
 
(2,584
)
 
(1,562
)
Loss before income taxes
 
(1,978
)
 
(3,957
)
 
(2,540
)
 
(9,163
)
Provision for income taxes
 
64

 
50

 
109

 
99

Net loss
 
$
(2,042
)
 
$
(4,007
)
 
$
(2,649
)
 
$
(9,262
)
Net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
$
(0.04
)
 
$
(0.07
)
 
$
(0.05
)
 
$
(0.17
)
Shares used in computing net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
57,903

 
54,723

 
57,453

 
54,208

 
 
 
 
 
 
 
 
 



6


FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
 
 
Six Months Ended
 
 
June 30, 2018
 
June 30, 2017
Cash flows from operating activities:
 
 
 
 
Net loss
 
$
(2,649
)
 
$
(9,262
)
Adjustments to reconcile net loss to net cash provided by operating activities:
 
 
 
 
Depreciation and amortization
 
4,769

 
4,365

Amortization of premium on marketable investments
 
(43
)
 

Provision for doubtful accounts
 
66

 
45

Stock-based compensation
 
12,122

 
6,983

Gain on sale of convertible note held for investment
 
(312
)
 

Non-cash adjustment on investment
 
(40
)
 
(161
)
Amortization of debt discount and issuance costs
 
40

 
40

Amortization of discount and issuance costs on convertible senior notes
 
1,733

 

Accretion of interest
 
44

 
10

Others
 
(19
)
 
(14
)
Changes in operating assets and liabilities:
 
 
 
 
Accounts receivable
 
(1,114
)
 
(2,426
)
Prepaid expenses and other current assets
 
(3,140
)
 
(4,106
)
Deferred contract acquisition costs
 
(3,338
)
 

Other assets
 
4

 
166

Accounts payable
 
1,493

 
1,187

Accrued and other current liabilities
 
2,415

 
909

Accrued federal fees and sales tax liability
 
246

 
171

Deferred revenue
 
1,170

 
2,025

Other liabilities
 
261

 
311

Net cash provided by operating activities
 
13,708

 
243

Cash flows from investing activities:
 
 
 
 
Purchases of marketable investments
 
(109,506
)
 

Proceeds from maturities of marketable investments
 
1,400

 

Purchases of property and equipment
 
(1,092
)
 
(1,178
)
Proceeds from sale of convertible note held for investment
 
1,923

 

Net cash used in investing activities
 
(107,275
)
 
(1,178
)
Cash flows from financing activities:
 
 
 
 
Proceeds from issuance of convertible senior notes, net of issuance costs paid of $7,946
 
250,804

 

Payments for capped call transactions
 
(31,412
)
 

Proceeds from exercise of common stock options
 
5,821

 
2,303

Proceeds from sale of common stock under ESPP
 
2,884

 
1,800

Repayments on revolving line of credit
 
(32,594
)
 

Payments of notes payable
 
(318
)
 
(400
)
Payments of capital leases
 
(4,403
)
 
(3,741
)
Net cash provided by (used in) financing activities
 
190,782

 
(38
)
Net increase (decrease) in cash and cash equivalents
 
97,215

 
(973
)
Cash and cash equivalents:
 
 
 
 
Beginning of period
 
68,947

 
58,122

End of period
 
$
166,162

 
$
57,149

 
 
 
 
 

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FIVE9, INC.
RECONCILIATION OF ASC 605 TO ASC 606 P&L ITEMS - GAAP
(In thousands, except per share data and percentages)
(Unaudited)
 
 
Three Months Ended
 
 
June 30, 2018
 
 
ASC 605
 
Adjustments
 
ASC 606
Revenue
 
$
60,772

 
$
348

 
$
61,120

Cost of revenue
 
24,668

 
146

 
24,814

GAAP gross profit
 
36,104

 
202

 
36,306

GAAP gross margin
 
59.4
 %
 
 
 
59.4
%
Operating expenses:
 
 
 
 
 
 
Research and development
 
8,367

 

 
8,367

Sales and marketing
 
19,588

 
(1,676
)
 
17,912

General and administrative
 
9,833

 

 
9,833

Total operating expenses
 
37,788

 
(1,676
)
 
36,112

GAAP income (loss) from operations
 
(1,684
)
 
1,878

 
194

GAAP Operating Margin
 
(2.8
)%
 
 
 
0.3
%
Other income (expense), net
 
(2,172
)
 

 
(2,172
)
Loss before income taxes
 
(3,856
)
 
1,878

 
(1,978
)
Provision for income taxes
 
64

 

 
64

GAAP net loss
 
$
(3,920
)
 
$
1,878

 
$
(2,042
)
Net loss per share:
 
 
 
 
 
 
Basic and diluted
 
$
(0.07
)
 
$
0.03

 
$
(0.04
)
Shares used in computing net loss per share:
 
 
 
 
 
 
Basic and diluted
 
57,903

 

 
57,903

 
 
 
 
 
 
 


8


FIVE9, INC.
RECONCILIATION OF ASC 605 TO ASC 606 P&L ITEMS - NON-GAAP
(In thousands, except per share data and percentages)
(Unaudited)

 
 
Three Months Ended
 
 
June 30, 2018
 
 
ASC 605
 
Adjustments
 
ASC 606
Revenue
 
$
60,772

 
$
348

 
$
61,120

Cost of revenue
 
21,951

 
146

 
22,097

Adjusted gross profit
 
38,821

 
202

 
39,023

Adjusted gross margin
 
63.9
%
 
 
 
63.8
%
Operating expenses:
 
 
 
 
 
 
Research and development
 
7,070

 

 
7,070

Sales and marketing
 
17,973

 
(1,676
)
 
16,297

General and administrative
 
5,975

 

 
5,975

Total operating expenses
 
31,018

 
(1,676
)
 
29,342

Adjusted EBITDA
 
7,803

 
1,878

 
9,681

Adjusted EBITDA margin
 
12.8
%
 
 
 
15.8
%
Depreciation
 
2,333

 

 
2,333

Non-GAAP operating income
 
5,470

 
1,878

 
7,348

Non-GAAP operating margin
 
9.0
%
 
 
 
12.0
%
Other income (expense), net
 
(419
)
 

 
(419
)
Income before income taxes
 
5,051

 
1,878

 
6,929

Provision for income taxes
 
64

 

 
64

Non-GAAP net income
 
$
4,987

 
$
1,878

 
$
6,865

 
 
 
 
 
 
 
Non-GAAP net income per share:
 
 
 
 
 
 
Basic
 
$
0.09

 
$
0.03

 
$
0.12

Diluted
 
$
0.08

 
$
0.03

 
$
0.11

Shares used in computing non-GAAP net income per share:
 
 
 
 
 
 
Basic
 
57,903

 

 
57,903

Diluted
 
61,105

 

 
61,105

 
 
 
 
 
 
 


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FIVE9, INC.
RECONCILIATION OF GAAP GROSS PROFIT TO ADJUSTED GROSS PROFIT
(In thousands, except percentages)
(Unaudited)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2018
 
June 30, 2017
 
June 30, 2018
 
June 30, 2017
 
 
 
 
 
 
 
 
 
GAAP gross profit
 
$
36,306

 
$
27,454

 
$
70,509

 
$
54,497

GAAP gross margin
 
59.4
%
 
57.5
%
 
58.7
%
 
57.5
%
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Depreciation
 
1,776

 
1,628

 
3,482

 
3,116

Intangibles amortization
 
88

 
88

 
176

 
176

Stock-based compensation
 
853

 
575

 
1,531

 
1,009

Adjusted gross profit
 
$
39,023

 
$
29,745

 
$
75,698

 
$
58,798

Adjusted gross margin
 
63.8
%
 
62.3
%
 
63.1
%
 
62.1
%


FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO ADJUSTED EBITDA
(In thousands)
(Unaudited)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2018
 
June 30, 2017
 
June 30, 2018
 
June 30, 2017
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(2,042
)
 
$
(4,007
)
 
$
(2,649
)
 
$
(9,262
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Depreciation and amortization
 
2,449

 
2,270

 
4,769

 
4,365

Stock-based compensation
 
6,797

 
3,854

 
12,122

 
6,983

Interest expense
 
2,378

 
888

 
3,188

 
1,770

Interest income and other
 
(206
)
 
(90
)
 
(604
)
 
(208
)
Legal settlement
 

 

 

 
1,700

Legal and indemnification fees related to settlement
 
241

 

 
241

 
135

Provision for income taxes
 
64

 
50

 
109

 
99

Adjusted EBITDA
 
$
9,681

 
$
2,965

 
$
17,176

 
$
5,582

 
 
 
 
 
 
 
 
 


10


FIVE9, INC.
RECONCILIATION OF GAAP OPERATING INCOME (LOSS) TO NON-GAAP OPERATING INCOME
(In thousands)
(Unaudited)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2018
 
June 30, 2017
 
June 30, 2018
 
June 30, 2017
 
 
 
 
 
 
 
 
 
Income (loss) from operations
 
$
194

 
$
(3,159
)
 
$
44

 
$
(7,601
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
6,797

 
3,854

 
12,122

 
6,983

Intangibles amortization
 
116

 
117

 
232

 
234

Legal settlement
 

 

 

 
1,700

Legal and indemnification fees related to settlement
 
241

 

 
241

 
135

Non-GAAP operating income
 
$
7,348

 
$
812

 
$
12,639

 
$
1,451

 
 
 
 
 
 
 
 
 


11


FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET INCOME (LOSS)
(In thousands, except per share data)
(Unaudited)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2018
 
June 30, 2017
 
June 30, 2018
 
June 30, 2017
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(2,042
)
 
$
(4,007
)
 
$
(2,649
)
 
$
(9,262
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
6,797

 
3,854

 
12,122

 
6,983

Intangibles amortization
 
116

 
117

 
232

 
234

Amortization of debt discount and issuance costs
 
20

 
20

 
40

 
40

Amortization of discount and issuance costs on convertible senior notes
 
1,733

 

 
1,733

 

Legal settlement
 

 

 

 
1,700

Legal and indemnification fees related to settlement
 
241

 

 
241

 
135

Non-cash adjustment on investment
 

 
(58
)
 
(352
)
 
(161
)
Non-GAAP net income (loss)
 
$
6,865

 
$
(74
)
 
$
11,367

 
$
(331
)
GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
$
(0.04
)
 
$
(0.07
)
 
$
(0.05
)
 
$
(0.17
)
Non-GAAP net income (loss) per share:
 
 
 
 
 
 
 
 
Basic
 
$
0.12

 
$

 
$
0.20

 
$
(0.01
)
Diluted
 
$
0.11

 
$

 
$
0.19

 
$
(0.01
)
Shares used in computing GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
57,903

 
54,723

 
57,453

 
54,208

Shares used in computing non-GAAP net income (loss) per share:
 
 
 
 
 
 
 
 
Basic
 
57,903

 
54,723

 
57,453

 
54,208

Diluted
 
61,105

 
54,723

 
60,741

 
54,208

 
 
 
 
 
 
 
 
 

12


FIVE9, INC.
SUMMARY OF STOCK-BASED COMPENSATION, DEPRECIATION AND INTANGIBLES AMORTIZATION
(In thousands)
(Unaudited)
 
 
Three Months Ended
 
 
June 30, 2018
 
June 30, 2017
 
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
$
853

 
$
1,776

 
$
88

 
$
575

 
$
1,628

 
$
88

Research and development
 
1,064

 
233

 

 
801

 
237

 

Sales and marketing
 
1,585

 
2

 
28

 
1,224

 
1

 
29

General and administrative
 
3,295

 
322

 

 
1,254

 
287

 

Total
 
$
6,797

 
$
2,333

 
$
116

 
$
3,854

 
$
2,153

 
$
117

 
 
 
 
 
 
 
 
 
 
 
 
 


 
 
Six Months Ended
 
 
June 30, 2018
 
June 30, 2017
 
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
$
1,531

 
$
3,482

 
$
176

 
$
1,009

 
$
3,116

 
$
176

Research and development
 
1,941

 
427

 

 
1,438

 
443

 

Sales and marketing
 
2,947

 
3

 
56

 
2,152

 
2

 
58

General and administrative
 
5,703

 
625

 

 
2,384

 
570

 

Total
 
$
12,122

 
$
4,537

 
$
232

 
$
6,983

 
$
4,131

 
$
234

 
 
 
 
 
 
 
 
 
 
 
 
 


13


FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET INCOME – GUIDANCE
(In thousands, except per share data)
(Unaudited)
 
 
Three Months Ending
 
Year Ending
 
 
September 30, 2018
 
December 31, 2018
 
 
Low
 
High
 
Low
 
High
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(8,126
)
 
$
(7,126
)
 
$
(13,961
)
 
$
(11,961
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
9,966

 
9,966

 
29,614

 
29,614

Intangibles amortization
 
116

 
116

 
442

 
442

Amortization of discount and issuance costs on convertible senior notes
 
3,144

 
3,144

 
7,881

 
7,881

Amortization of debt discount and issuance costs
 

 

 
135

 
135

Legal and indemnification fees related to settlement
 

 

 
241

 
241

Non-cash adjustment on investment
 

 

 
(352
)
 
(352
)
Income tax expense effects (1)
 

 

 

 

Non-GAAP net income
 
$
5,100

 
$
6,100

 
$
24,000

 
$
26,000

GAAP net loss per share, basic and diluted
 
$
(0.14
)
 
$
(0.12
)
 
$
(0.24
)
 
$
(0.20
)
Non-GAAP net income per share:
 
 
 
 
 
 
 
 
Basic
 
$
0.09

 
$
0.10

 
$
0.41

 
$
0.44

Diluted
 
$
0.08

 
$
0.10

 
$
0.39

 
$
0.42

Shares used in computing GAAP net loss per share and non-GAAP net income per share:
 
 
 
 
 
 
 
 
Basic
 
59,000

 
59,000

 
58,500

 
58,500

Diluted
 
62,500

 
62,500

 
62,000

 
62,000

 
 
 
 
 
 
 
 
 

(1)
Non-GAAP adjustments do not have an impact on our income tax provision due to past non-GAAP losses.





14


Investor Relations Contacts:

Five9, Inc.
Barry Zwarenstein
Chief Financial Officer
925-201-2000 ext. 5959
IR@five9.com

The Blueshirt Group for Five9, Inc.
Lisa Laukkanen
415-217-4967
Lisa@blueshirtgroup.com


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