fivn-20200803
0001288847false00012888472020-08-032020-08-03

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
 CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): August 3, 2020
FIVE9, INC.
(Exact name of Registrant as specified in its charter)
 
Delaware001-3638394-3394123
(State or other jurisdiction
of incorporation)
(Commission File No.)
(I.R.S. Employer
Identification No.)
Bishop Ranch 8
4000 Executive Parkway, Suite 400
San Ramon, CA 94583
(Address of Principal Executive Offices) (Zip Code)
Registrant’s telephone number, including area code: (925) 201-2000
Not Applicable
(Former name or former address if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
_______________________________
Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Common stock, par value $0.001 per shareFIVNThe NASDAQ Global Market

Indicated by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    




Item 2.02 Results of Operations and Financial Condition.
On August 3, 2020, Five9, Inc. (the “Company”) announced its financial results for the fiscal quarter ended June 30, 2020. The full text of the press release issued in connection with the announcement is furnished as Exhibit 99.1 to this Current Report on Form 8-K.
The information in Item 2.02 of this Current Report on Form 8-K (including Exhibit 99.1 furnished herewith) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as expressly set forth by specific reference in such a filing.

Item 9.01 Financial Statements and Exhibits.
(d) Exhibits
 
Exhibit No.  Description
  
104The cover page from this Current Report on Form 8-K, formatted in Inline XBRL.




SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
   FIVE9, INC.
Date: August 3, 2020   By: /s/ Barry Zwarenstein
    Barry Zwarenstein
    
Chief Financial Officer



Document

Exhibit 99.1
https://cdn.kscope.io/8ea9e8a7d19dad33804a1e6140b9a8da-newfive9logo11.jpg

Five9 Reports Second Quarter Revenue Growth of 29% to a Record $99.8 Million
33% Growth in LTM Enterprise Subscription Revenue
Eighteenth Consecutive Quarter of Positive Operating Cash Flow at $14.8 Million
Raised 2020 Guidance for both Revenue and Bottom Line


SAN RAMON, Calif. - August 3, 2020 - Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software, today reported results for the second quarter ended June 30, 2020.
Second Quarter 2020 Financial Results
Revenue for the second quarter of 2020 increased 29% to a record $99.8 million, compared to $77.4 million for the second quarter of 2019.
GAAP gross margin was 57.5% for the second quarter of 2020, compared to 59.6% for the second quarter of 2019.
Adjusted gross margin was 65.7% for the second quarter of 2020, compared to 65.0% for the second quarter of 2019.
GAAP net loss for the second quarter of 2020 was $(16.1) million, or $(0.25) per basic share, compared to GAAP net loss of $(1.9) million, or $(0.03) per basic share, for the second quarter of 2019.
Non-GAAP net income for the second quarter of 2020 was $14.1 million, or $0.21 per diluted share, compared to non-GAAP net income of $12.3 million, or $0.20 per diluted share, for the second quarter of 2019.
Adjusted EBITDA for the second quarter of 2020 was $18.3 million, or 18.3% of revenue, compared to $14.4 million, or 18.6% of revenue, for the second quarter of 2019.
GAAP operating cash flow for the second quarter of 2020 was $14.8 million, compared to GAAP operating cash flow of $6.8 million for the second quarter of 2019.

"We delivered exceptionally strong second quarter results with revenue of $99.8 million. Revenue growth accelerated to 29% year-over-year and 5% sequentially, adjusted EBITDA margin was 18.3%, and we delivered our eighteenth consecutive quarter of positive operating cash flow. We believe the on-premises to cloud and digital transformation trends driving our massive market opportunity are likely to accelerate as work-from-home trends continue and retail sales personnel are increasingly
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displaced by contact center agents. Our better-than-expected second quarter results and pipeline also demonstrate the strength of our core business and, most importantly, our consistent sales execution. Our increased go-to-market investments are paying dividends, most notably with system integrators and AT&T. Meanwhile, our enhanced product and engineering leadership team is driving faster product innovation at greater scale. We remain focused on driving superb execution and disciplined, balanced growth."

- Rowan Trollope, CEO, Five9
Business Outlook
Five9 provides guidance based on current market conditions and expectations. The Company emphasizes that the guidance is subject to various important cautionary factors referenced in the section entitled "Forward-Looking Statements" below, including risks and uncertainties associated with the COVID-19 pandemic.
For the full year 2020, Five9 expects to report:
Revenue in the range of $399.0 to $401.0 million, higher than the prior guidance range of $380.5 to $383.5 million that was previously provided on May 4, 2020.
GAAP net loss in the range of $(56.4) to $(54.4) million, or $(0.88) to $(0.85) per basic share, lower than the prior guidance range of $(45.4) to $(42.4) million, or $(0.72) to $(0.67) per basic share, that was previously provided on May 4, 2020. This decline is primarily due to a $12.6 million increase in amortization of discount and issuance costs related to our 2025 convertible senior notes issued in May and June 2020 and the concurrent repurchase of a portion of our 2023 convertible senior notes, along with a $5.8 million loss on early extinguishment of a portion of our 2023 convertible senior notes.
Non-GAAP net income in the range of $52.7 to $54.7 million, or $0.77 to $0.80 per diluted share, higher than the prior guidance range of $48.3 to $51.3 million, or $0.72 to $0.76 per diluted share, that was previously provided on May 4, 2020.
For the third quarter of 2020, Five9 expects to report:
Revenue in the range of $100.5 to $101.5 million.
GAAP net loss in the range of $(18.9) to $(17.9) million, or $(0.29) to $(0.28) per basic share.
Non-GAAP net income in the range of $11.6 to $12.6 million, or $0.17 to $0.18 per diluted share.

Conference Call Details
Five9 will discuss its second quarter 2020 results today, August 3, 2020, via teleconference at 4:30 p.m. Eastern Time. To access the call (ID 1396522), please dial: 866-248-8441 or 720-452-9102. An audio replay of the call will be available through August 17, 2020 by dialing 888-203-1112 or 719-457-0820 and entering access code 1396522. A copy of this press release will be furnished to the Securities and Exchange Commission on a Current Report on Form 8-K and will be posted to our web-site, prior to the conference call.
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A webcast of the call will be available on the Investor Relations section of the Company’s web-site at http://investors.five9.com/.

Non-GAAP Financial Measures
In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures. We calculate adjusted gross profit and adjusted gross margin by adding back the following items to gross profit: depreciation, intangibles amortization, stock-based compensation and COVID-19 relief bonus for employees. We calculate adjusted EBITDA by adding back or removing the following items to or from GAAP net loss: depreciation and amortization, stock-based compensation, interest expense, interest (income) and other, acquisition-related transaction costs and one-time integration costs, non-recurring litigation settlement costs and related indemnification fees, COVID-19 relief bonus for employees and provision for (benefit from) income taxes. We calculate non-GAAP operating income as GAAP operating income (loss) excluding stock-based compensation, intangibles amortization, acquisition-related transaction costs and one-time integration costs, non-recurring litigation settlement costs and related indemnification fees, and COVID-19 relief bonus for employees. We calculate non-GAAP net income as GAAP net loss excluding stock-based compensation, intangibles amortization, amortization of discount and issuance costs on convertible senior notes, acquisition-related transaction costs and one-time integration costs, non-recurring litigation settlement costs and related indemnification fees, gain on sale of convertible note held for investment, COVID-19 relief bonus for employees, loss on early extinguishment of debt, and tax benefit of valuation allowance associated with an acquisition. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled measures presented by other companies. Five9 considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the Company, exclusive of factors that do not directly affect what we consider to be our core operating performance, as well as unusual events. The Company’s management uses these measures to (i) illustrate underlying trends in the Company’s business that could otherwise be masked by the effect of income or expenses that are excluded from non-GAAP measures, and (ii) establish budgets and operational goals for managing the Company’s business and evaluating its performance. In addition, investors often use similar measures to evaluate the operating performance of a company. Non-GAAP financial measures are presented only as supplemental information for purposes of understanding the Company’s operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP. Please see the reconciliation of non-GAAP financial measures set forth herein and attached to this release.

Forward-Looking Statements
This news release contains certain forward-looking statements, including the statements in the quote from our Chief Executive Officer, including statements regarding Five9’s expectations for market acceleration from on premise contact centers to the cloud and drivers thereof, Five9’s expectations regarding the benefits of its go-to-market investments, Five9's sales pipeline, Five9's faster product innovation and greater scale, and Five9’s growth expectations, and the third quarter and full year 2020 financial projections set forth under the caption “Business Outlook,” that are based on our current expectations and involve numerous risks and uncertainties that may cause these forward-looking statements to be inaccurate. Risks that may cause these forward-looking statements to be inaccurate include, among others: (i) the effects of the COVID-19 pandemic have materially affected how we, our clients and business partners are operating, and the duration and extent to which this will impact
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our future results of operations and overall financial performance remains uncertain; (ii) our quarterly and annual results may fluctuate significantly, including as a result of the timing and success of new product and feature introductions by us, may not fully reflect the underlying performance of our business and may result in decreases in the price of our common stock; (iii) if we are unable to attract new clients or sell additional services and functionality to our existing clients, our revenue and revenue growth will be harmed; (iv) our recent rapid growth may not be indicative of our future growth, and even if we continue to grow rapidly, we may fail to manage our growth effectively; (v) failure to adequately retain and expand our sales force will impede our growth; (vi) if we fail to manage our technical operations infrastructure, our existing clients may experience service outages, our new clients may experience delays in the deployment of our solution and we could be subject to, among other things, claims for credits or damages; (vii) our growth depends in part on the success of our strategic relationships with third parties and our failure to successfully maintain, grow and manage these relationships could harm our business; (viii) we have established, and are continuing to increase, our network of master agents and resellers to sell our solution; our failure to effectively develop, manage, and maintain this network could materially harm our revenues; (ix) adverse economic conditions may harm our business; (x) security breaches and improper access to or disclosure of our data or our clients’ data, their customers’ data, or other cyber attacks on our systems, could result in litigation and regulatory risk, harm our reputation and our business; (xi) the markets in which we participate involve numerous competitors and are highly competitive, and if we do not compete effectively, our operating results could be harmed; (xii) if our existing clients terminate their subscriptions or reduce their subscriptions and related usage, our revenues and gross margins will be harmed and we will be required to spend more money to grow our client base; (xiii) we sell our solution to larger organizations that require longer sales and implementation cycles and often demand more configuration and integration services or customized features and functions that we may not offer, any of which could delay or prevent these sales and harm our growth rates, business and operating results; (xiv) because a significant percentage of our revenue is derived from existing clients, downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern; (xv) we rely on third-party telecommunications and internet service providers to provide our clients and their customers with telecommunication services and connectivity to our cloud contact center software and any failure by these service providers to provide reliable services could cause us to lose clients and subject us to claims for credits or damages, among other things; (xvi) we have a history of losses and we may be unable to achieve or sustain profitability; (xvii) the contact center software solutions market is subject to rapid technological change, and we must develop and sell incremental and new products in order to maintain and grow our business; (xviii) we may not be able to secure additional financing on favorable terms, or at all, to meet our future capital needs; (xix) we may acquire other companies or technologies or be the target of strategic transactions, which could divert our management’s attention, result in additional dilution to our stockholders and otherwise disrupt our operations and harm our operating results; (xx) failure to comply with laws and regulations could harm our business and our reputation; (xxi) we may not have sufficient cash to service our convertible senior notes and repay such notes, if required, and other risks attendant to our convertible senior notes and increased debt levels; and (xxii) the other risks detailed from time-to-time under the caption “Risk Factors” and elsewhere in our Securities and Exchange Commission filings and reports, including, but not limited to, our most recent annual report on Form 10-K and quarterly reports on Form 10-Q. Such forward-looking statements speak only as of the date hereof and readers should not unduly rely on such statements. We undertake no obligation to update the information contained in this press release, including in any forward-looking statements.

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About Five9
Five9 is a leading provider of cloud contact center software for the intelligent contact center space, bringing the power of cloud innovation to customers and facilitating more than six billion call minutes annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results. The Five9 Genius platform is reliable, secure, compliant and scalable; designed to create exceptional personalized customer experiences. For more information, visit www.five9.com.
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FIVE9, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
(Unaudited)
June 30, 2020December 31, 2019
ASSETS
Current assets:
Cash and cash equivalents$233,235  $77,976  
Marketable investments452,708  241,973  
Accounts receivable, net39,607  37,655  
Prepaid expenses and other current assets17,529  10,656  
Deferred contract acquisition costs16,151  13,014  
Total current assets759,230  381,274  
Property and equipment, net39,799  33,190  
Operating lease right-of-use assets10,006  8,746  
Intangible assets, net25,605  15,533  
Goodwill34,444  11,798  
Marketable investments82,064  —  
Other assets2,789  1,184  
Deferred contract acquisition costs — less current portion39,366  30,655  
Total assets$993,303  $482,380  
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable$12,045  $10,156  
Accrued and other current liabilities34,817  18,385  
Operating lease liabilities5,247  5,064  
Accrued federal fees1,670  2,303  
Sales tax liabilities1,565  1,885  
Finance lease liabilities2,032  3,518  
Deferred revenue26,306  24,681  
Total current liabilities83,682  65,992  
Convertible senior notes642,203  209,604  
Sales tax liabilities — less current portion847  838  
Operating lease liabilities — less current portion5,249  4,329  
Finance lease liabilities — less current portion100  809  
Other long-term liabilities6,814  4,350  
Total liabilities738,895  285,922  
Stockholders’ equity:
Common stock65  61  
Additional paid-in capital432,877  351,870  
Accumulated other comprehensive income 1,004  576  
Accumulated deficit(179,538) (156,049) 
Total stockholders’ equity254,408  196,458  
Total liabilities and stockholders’ equity$993,303  $482,380  
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FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)
(Unaudited)
Three Months EndedSix Months Ended
June 30, 2020June 30, 2019June 30, 2020June 30, 2019
Revenue$99,792  $77,436  $194,880  $151,974  
Cost of revenue42,453  31,248  82,490  62,099  
Gross profit57,339  46,188  112,390  89,875  
Operating expenses:
Research and development17,208  10,811  32,397  21,357  
Sales and marketing32,231  23,250  62,391  44,951  
General and administrative16,129  12,042  30,787  23,804  
Total operating expenses65,568  46,103  125,575  90,112  
Income (loss) from operations(8,229) 85  (13,185) (237) 
Other income (expense), net:
Interest expense(5,734) (3,406) (9,218) (6,802) 
Interest income and other(4,965) 1,490  (3,893) 3,235  
Total other income (expense), net(10,699) (1,916) (13,111) (3,567) 
Loss before income taxes(18,928) (1,831) (26,296) (3,804) 
Provision for (benefit from) income taxes(2,876) 29  (2,807) (20) 
Net loss$(16,052) (1,860) $(23,489) $(3,784) 
Net loss per share:
Basic and diluted$(0.25) $(0.03) $(0.38) $(0.06) 
Shares used in computing net loss per share:
Basic and diluted63,282  60,058  62,494  59,714  


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FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
Six Months Ended
June 30, 2020June 30, 2019
Cash flows from operating activities:
Net loss$(23,489) $(3,784) 
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization11,213  6,553  
Amortization of operating lease right-of-use assets2,786  2,147  
Amortization of premium on marketable investments630  (883) 
Provision for doubtful accounts353  30  
Stock-based compensation30,585  19,122  
Loss on early extinguishment of debt5,794  —  
Gain on sale of convertible note held for investment—  (217) 
Amortization of discount and issuance costs on convertible senior notes8,571  6,234  
Tax benefit of valuation allowance associated with an acquisition(2,910) —  
Others82  (23) 
Changes in operating assets and liabilities:
Accounts receivable(2,119) (3,378) 
Prepaid expenses and other current assets(7,065) (4,053) 
Deferred contract acquisition costs(11,848) (5,488) 
Other assets(1,604) (12,571) 
Accounts payable2,553  159  
Accrued and other current liabilities9,561  6,516  
Accrued federal fees and sales tax liability(945) (337) 
Deferred revenue3,292  2,539  
Other liabilities(281) 5,412  
Net cash provided by operating activities25,159  17,978  
Cash flows from investing activities:
Purchases of marketable investments(460,899) (151,308) 
Proceeds from maturities of marketable investments167,850  165,354  
Purchases of property and equipment(14,891) (8,226) 
Cash paid to acquire Virtual Observer(28,313) —  
Cash paid to acquire substantially all of the assets of Whendu LLC (100) —  
Proceeds from sale of convertible note held for investment—  217  
Net cash (used in) provided by investing activities(336,353) 6,037  
Cash flows from financing activities:
Proceeds from issuance of 2025 convertible senior notes, net of issuance costs 728,812  —  
Payments for capped call transactions related to the 2025 convertible senior notes(90,448) —  
Repurchase of a portion of 2023 convertible senior notes, net of costs(181,462) —  
Proceeds from exercise of common stock options6,080  4,248  
Proceeds from sale of common stock under ESPP5,666  3,996  
Payments of finance leases(2,195) (3,702) 
Net cash provided by financing activities466,453  4,542  
Net increase in cash and cash equivalents155,259  28,557  
Cash and cash equivalents:
Beginning of period77,976  81,912  
End of period$233,235  $110,469  

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FIVE9, INC.
RECONCILIATION OF GAAP GROSS PROFIT TO ADJUSTED GROSS PROFIT
(In thousands, except percentages)
(Unaudited)
Three Months EndedSix Months Ended
June 30, 2020June 30, 2019June 30, 2020June 30, 2019
GAAP gross profit$57,339  $46,188  $112,390  $89,875  
GAAP gross margin57.5 %59.6 %57.7 %59.1 %
Non-GAAP adjustments:
Depreciation3,382  2,416  6,232  4,694  
Intangibles amortization1,738  88  2,828  176  
Stock-based compensation2,499  1,658  4,488  2,887  
COVID-19 relief bonus for employees618  —  618  —  
Adjusted gross profit$65,576  $50,350  $126,556  $97,632  
Adjusted gross margin65.7 %65.0 %64.9 %64.2 %


FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO ADJUSTED EBITDA
(In thousands, except percentages)
(Unaudited)
Three Months EndedSix Months Ended
June 30, 2020June 30, 2019June 30, 2020June 30, 2019
GAAP net loss$(16,052) $(1,860) $(23,489) $(3,784) 
Non-GAAP adjustments:
Depreciation and amortization6,243  3,361  11,213  6,553  
Stock-based compensation16,791  10,436  30,585  19,122  
Interest expense5,734  3,406  9,218  6,802  
Interest income and other4,965  (1,490) 3,893  (3,235) 
Legal settlement—  420  —  420  
Legal and indemnification fees related to settlement—  64  —  356  
Acquisition-related transaction costs and one-time integration costs1,637  —  1,966  —  
COVID-19 relief bonus for employees1,817  —  1,817  —  
Provision for (benefit from) income taxes(2,876) 29  (2,807) (20) 
Adjusted EBITDA$18,259  $14,366  $32,396  $26,214  
Adjusted EBITDA as % of revenue18.3 %18.6 %16.6 %17.2 %

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FIVE9, INC.
RECONCILIATION OF GAAP OPERATING INCOME (LOSS) TO NON-GAAP OPERATING INCOME
(In thousands)
(Unaudited)
Three Months EndedSix Months Ended
June 30, 2020June 30, 2019June 30, 2020June 30, 2019
Income (loss) from operations$(8,229) $85  $(13,185) $(237) 
Non-GAAP adjustments:
Stock-based compensation16,791  10,436  30,585  19,122  
Intangibles amortization1,738  88  2,828  176  
Legal settlement—  420  —  420  
Legal and indemnification fees related to settlement—  64  —  356  
Acquisition-related transaction costs and one-time integration costs1,637  —  1,966  —  
COVID-19 relief bonus for employees1,817  —  1,817  —  
Non-GAAP operating income$13,754  $11,093  $24,011  $19,837  

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FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET INCOME
(In thousands, except per share data)
(Unaudited)
Three Months EndedSix Months Ended
June 30, 2020June 30, 2019June 30, 2020June 30, 2019
GAAP net loss$(16,052) $(1,860) $(23,489) $(3,784) 
Non-GAAP adjustments:
Stock-based compensation16,791  10,436  30,585  19,122  
Intangibles amortization1,738  88  2,828  176  
Amortization of discount and issuance costs on convertible senior notes5,251  3,155  8,571  6,234  
Legal settlement—  420  —  420  
Legal and indemnification fees related to settlement—  64  —  356  
Acquisition-related transaction costs and one-time integration costs1,637  —  1,966  —  
COVID-19 relief bonus for employees1,817  —  1,817  —  
Loss on early extinguishment of debt5,794  —  5,794  —  
Gain on sale of convertible note held for investment—  —  —  (217) 
Tax benefit of valuation allowance associated with an acquisition(2,910) —  (2,910) —  
Non-GAAP net income$14,066  $12,303  $25,162  $22,307  
GAAP net loss per share:
Basic and diluted$(0.25) $(0.03) $(0.38) $(0.06) 
Non-GAAP net income per share:
Basic$0.22  $0.20  $0.40  $0.37  
Diluted$0.21  $0.20  $0.38  $0.35  
Shares used in computing GAAP net loss per share:
Basic and diluted63,282  60,058  62,494  59,714  
Shares used in computing non-GAAP net income per share:
Basic63,282  60,058  62,494  59,714  
Diluted67,171  62,950  65,960  62,843  

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FIVE9, INC.
SUMMARY OF STOCK-BASED COMPENSATION, DEPRECIATION AND INTANGIBLES AMORTIZATION
(In thousands)
(Unaudited)
Three Months Ended
June 30, 2020June 30, 2019
Stock-Based CompensationDepreciationIntangibles AmortizationStock-Based CompensationDepreciationIntangibles Amortization
Cost of revenue$2,499  $3,382  $1,738  $1,658  $2,416  $88  
Research and development3,684  497  —  1,907  450  —  
Sales and marketing5,265   —  2,749   —  
General and administrative5,343  624  —  4,122  406  —  
Total$16,791  $4,505  $1,738  $10,436  $3,273  $88  
Six Months Ended
June 30, 2020June 30, 2019
Stock-Based CompensationDepreciationIntangibles AmortizationStock-Based CompensationDepreciationIntangibles Amortization
Cost of revenue$4,488  $6,232  $2,828  $2,887  $4,694  $176  
Research and development6,491  963  —  3,377  890  —  
Sales and marketing9,371   —  4,998   —  
General and administrative10,235  1,187  —  7,860  791  —  
Total$30,585  $8,385  $2,828  $19,122  $6,377  $176  



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FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET INCOME – GUIDANCE
(In thousands, except per share data)
(Unaudited)
Three Months EndingYear Ending
September 30, 2020December 31, 2020
LowHighLowHigh
GAAP net loss$(18,938) $(17,938) $(56,402) $(54,402) 
Non-GAAP adjustments:
Stock-based compensation17,618  17,618  66,191  66,191  
Intangibles amortization1,738  1,738  6,232  6,232  
Amortization of discount and issuance costs on convertible senior notes8,637  8,637  25,975  25,975  
Loss on early extinguishment of debt—  —  5,794  5,794  
Acquisition-related transaction costs and one-time integration costs2,545  2,545  6,003  6,003  
COVID-19 relief bonus for employees—  —  1,817  1,817  
Tax benefit of valuation allowance associated with an acquisition—  —  (2,910) (2,910) 
Income tax expense effects (1)—  —  —  —  
Non-GAAP net income$11,600  $12,600  $52,700  $54,700  
GAAP net loss per share, basic and diluted$(0.29) $(0.28) $(0.88) $(0.85) 
Non-GAAP net income per share:
Basic$0.18  $0.19  $0.82  $0.85  
Diluted$0.17  $0.18  $0.77  $0.80  
Shares used in computing GAAP net loss per share and non-GAAP net income per share:
Basic64,900  64,900  64,200  64,200  
Diluted69,100  69,100  68,100  68,100  

(1)Non-GAAP adjustments do not have an impact on our income tax provision due to past non-GAAP losses.




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Investor Relations Contacts:

Five9, Inc.
Barry Zwarenstein
Chief Financial Officer
925-201-2000 ext. 5959
IR@five9.com

The Blueshirt Group for Five9, Inc.
Lisa Laukkanen
415-217-4967
Lisa@blueshirtgroup.com


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