PRESS RELEASES

SAN RAMON, Calif. --(BUSINESS WIRE)--Oct. 29, 2019-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that a leading specialized gift manufacturer and retailer has replaced its on-premise contact center with the Five9 scalable, flexible and

SAN RAMON, Calif. --(BUSINESS WIRE)--Jan. 19, 2021-- Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center, today announced the appointment of Sue Barsamian , a seasoned industry leader with over 35 years’ experience both working directly in enterprise

77% of consumers say they are comfortable with a company using their past purchase history if it results in a higher level of customer service SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud software for the enterprise contact center market, today

Since the November 2020 acquisition of Inference Solutions by cloud contact center leader Five9 , one in five new customers are now evaluating IVAs to streamline business operations and reimagine their customer experience. SAN RAMON, Calif. --(BUSINESS WIRE)--Oct. 13, 2021-- Five9, Inc.

Automated call transcription and notetaking facilitated a 30-second reduction in overall call handle time within three months, driving a cost savings of nearly 10% in year one. SAN RAMON, Calif. --(BUSINESS WIRE)--Apr. 28, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent

SAN RAMON, Calif. --(BUSINESS WIRE)--Jan. 21, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced a new virtual event series designed to help enable global CX leaders on how to take advantage of technology to deliver award winning customer

SAN RAMON, Calif. --(BUSINESS WIRE)--Dec. 19, 2019-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that a US nationwide real estate investor has chosen to replace its on premise contact center and move to the cloud with Five9 .

Weather Shouldn't Ground Airline Call Centers http://www.huffingtonpost.com/christine-crandell/weather-shouldnt-ground-call-center_b_4777971.html?utm_hp_ref=tw

SAN RAMON, Calif. --(BUSINESS WIRE)--Feb. 12, 2018-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud software for the enterprise contact center market, announced today that CRN ® , a brand of The Channel Company , has named Wendell Black , vice president of global channel and international

SAN RAMON, Calif. --(BUSINESS WIRE)--Feb. 11, 2019-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the digital enterprise, announced today that CRN ® , a brand of The Channel Company , has named Wendell Black , vice president of global channels and