PRESS RELEASES

Date Title and Summary Additional Formats
Toggle Summary Workflow Automation Now Included as a Standard Capability in the Five9 Intelligent CX Platform Helping Customers Orchestrate Integrated Journeys and Fluid CX
Five9 WFA will now be included with every CCaaS seat, allowing all new and existing Five9 customers to create orchestrated and integrated customer journeys in a low-code/no-code environment helping further connect the contact center with the rest of the business. SAN RAMON, Calif.
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Toggle Summary Five9 Introduces Agent Assist 2.0 with AI Summary powered by OpenAI
With the new release, Five9 is delivering on its strategy to leverage best of breed Large Language Models to “democratize” new areas of contact center automation that will improve processes, agent performance and the customer experience. SAN RAMON, Calif. --(BUSINESS WIRE)--Mar.
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Toggle Summary Five9 Empowers Agents to Deliver More Fluid Experiences with Support for Microsoft Dynamics 365 Channel Integration Framework 2.0
Five9 is one of the first cloud contact center providers to deliver this integration, which helps agents handle interactions more efficiently and create a more fluid customer journey. SAN RAMON, Calif. --(BUSINESS WIRE)--Mar. 27, 2023-- Five9 (NASDAQ:FIVN), a leading provider of the intelligent CX
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Toggle Summary Five9 Expands Partnership with Invoca to Provide Deeper Insight into Customer Journeys
This expanded partnership enables Five9   to resell Invoca PreSense, delivering a solution that provides contact center agents with a complete, pre-call picture of a customer’s digital activity, helping to remove friction and create a more “fluid” CX. SAN RAMON, Calif. & SANTA BARBARA, Calif.
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Toggle Summary Five9 Announces Upcoming Conference Participation
SAN RAMON, Calif. --(BUSINESS WIRE)--Feb. 28, 2023-- Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent cloud contact center, announced today that members of its management team will present at the following investor conference: Morgan Stanley Technology, Media & Telecom Conference on
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Toggle Summary Five9 Reports Fourth Quarter Revenue Growth of 20% to a Record $208.3 Million
32% Growth in LTM Enterprise Subscription Revenue 44% Growth in 2022 International Revenue Record Operating Cash Flow of $32.7 Million SAN RAMON, Calif. --(BUSINESS WIRE)--Feb. 22, 2023-- Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software, today reported results for the
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Toggle Summary Five9 to Report Fourth Quarter and Fiscal Year 2022 Financial Results on February 22, 2023
SAN RAMON, Calif. --(BUSINESS WIRE)--Feb. 1, 2023-- Five9, Inc. (Nasdaq: FIVN), a leading provider of the intelligent cloud contact center, today provided details for its fourth quarter and fiscal year 2022 financial results conference call on Wednesday, February 22, 2023 at 4:30 p.m.
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Toggle Summary MCM Telecom, Five9 and XTT Mexico Announce Strategic Partnership to Deliver Integrated CX Solutions in LATAM
MCM expands its managed services portfolio with full support for Five9 contact center solutions via XTT, enabling MCM customers in Mexico to deploy integrated CCaaS and UCaaS solutions. MEXICO CITY --(BUSINESS WIRE)--Jan. 30, 2023-- MCM Telecom , a leading telecommunications provider, XTT Mexico, a
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Toggle Summary Five9 Named a Leader in the 2023 Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center
Five9 is recognized for strengths in omnichannel, no-code IVA development, and seamless handoff between IVAs and live agents SAN RAMON, Calif. --(BUSINESS WIRE)--Jan. 25, 2023-- Five9 Inc. , a leading provider of the intelligent cloud contact center, today announced that it has been named a Leader
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Toggle Summary Five9 Opens New European Engineering Hub in Porto, Portugal
The new location will bring a large base of engineering talent and provide additional scale to the company’s growing international footprint. SAN RAMON, Calif. --(BUSINESS WIRE)--Jan. 17, 2023-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced
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