PRESS RELEASES

Date	Title and Summary	Additional Formats
Toggle SummaryJanuary 23, 2014	Five9 SoCoCare Named 2013 TMC Social Business Honoree Five9 SoCoCare Applauded for Innovation and Improving Social Media Communications in the Contact Center for the 2nd Year in a Row	View HTML Five9 SoCoCare Named 2013 TMC Social Business Honoree 6.4 KB
Toggle SummaryJanuary 23, 2014	Why Social Will Be a Key Factor in Customer Care for 2014 Why Social Will Be a Key Factor in Customer Care for 2014 http://insights.wired.com/profiles/blogs/why-social-will-be-a-key-factor-in-customer-care-for-2014?xg_source=msg_appr_blogpost#axzz2rFldbJdX	View HTML Why Social Will Be a Key Factor in Customer Care for 2014 6.4 KB
Toggle SummaryJanuary 15, 2014	Cloud Contact Center Roundup Cloud Contact Center Roundup http://www.customerzone360.com/features/articles/366787-cloud-contact-center-roundup.htm	View HTML Cloud Contact Center Roundup 6.2 KB
Toggle SummaryJanuary 13, 2014	And the winners of the CRM Watchlist 2014 are...... And the winners of the CRM Watchlist 2014 are...... http://www.zdnet.com/and-the-winners-of-the-crm-watchlist-2014-are-7000025097/	View HTML And the winners of the CRM Watchlist 2014 are...... 6.3 KB