PRESS RELEASES

Since the November 2020 acquisition of Inference Solutions by cloud contact center leader Five9 , one in five new customers are now evaluating IVAs to streamline business operations and reimagine their customer experience. SAN RAMON, Calif. --(BUSINESS WIRE)--Oct. 13, 2021-- Five9, Inc.

Third Quarter 2021 Financial Results to be Released on November 8 Financial Analyst Day to be Held on November 18 SAN RAMON, Calif. --(BUSINESS WIRE)--Sep. 30, 2021-- Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent cloud contact center, today highlighted its strong foundation and

SAN RAMON, Calif. --(BUSINESS WIRE)--Sep. 30, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that its merger agreement with Zoom Video Communications, Inc. (NASDAQ: ZM) has been terminated by mutual agreement.

Five9 Inference Studio 7, the low-code / no-code platform for developing Intelligent Virtual Agents (IVAs), has been recognized with a 2021 Best of Enterprise Connect Award. SAN RAMON, Calif. --(BUSINESS WIRE)--Sep. 28, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud

The CX Awards celebrate the achievements of organizations that have transformed their customer experience through the evolution of cloud, digital channels, AI, analytics and empathetic service. SAN RAMON, Calif. --(BUSINESS WIRE)--Sep. 2, 2021-- Five9, Inc.

More than two-thirds of respondents acknowledge that it’s difficult or time-consuming to access customer support when they need it. SAN RAMON, Calif. --(BUSINESS WIRE)--Sep. 1, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the results

Five9 signals its commitment to listening to its customers and sourcing unbiased customer feedback as it joins the Gartner Customer First Program. SAN RAMON, Calif. --(BUSINESS WIRE)--Aug. 4, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today

Five9 achieved high strength ratings for strategy, performance, and reach. SAN RAMON, Calif. --(BUSINESS WIRE)--Jul. 29, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that it has been positioned as a Leader in the first Aragon

Revenue Growth of 44% 50% Growth in LTM Enterprise Subscription Revenue SAN RAMON, Calif. --(BUSINESS WIRE)--Jul. 27, 2021-- Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software, today reported results for the second quarter ended June 30, 2021 .

Contact center professionals responding to a survey by Five9 and ICMI reported an average agent turnover rate of 58%, noting increased workload was the top reason for attrition. Respondents flagged legacy technology and staffing issues as their top CX obstacles.