Named as a Leader in the Contact Center as a Service (CCaasS) Gartner Magic Quadrant, Five9 is the first and only CCaaS provider on Microsoft's AppSource Marketplace SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud software for the enterprise contact
SAN RAMON, Calif. --(BUSINESS WIRE)--Apr. 2, 2020-- Five9, Inc. (NASDAQ: FIVN), the leading provider of the intelligent cloud contact center, today announced the company’s software is being utilized with coronavirus (COVID-19) informational hotlines to handle incoming calls across the United States
Five9 is the only full CCaaS provider featured in the report and received top positioning among voice-first providers for its strategic potential and product completeness and flexibility. SAN RAMON, Calif. --(BUSINESS WIRE)--Jun. 1, 2022-- Five9, Inc.
50% are focused on reducing agent/employee turnover and 44% are focused on implementing AI and automation to assist agents SAN RAMON, Calif. --(BUSINESS WIRE)--Aug. 11, 2022-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the results of its
With the new release, Five9 is delivering on its strategy to leverage best of breed Large Language Models to “democratize” new areas of contact center automation that will improve processes, agent performance and the customer experience. SAN RAMON, Calif. --(BUSINESS WIRE)--Mar.
SAN RAMON, Calif. --(BUSINESS WIRE)--Nov. 11, 2019-- Five9, Inc. (NASDAQ: FIVN), the leading provider of the intelligent cloud contact center, today announced the availability of the Five9 App Marketplace. Since last year, Five9 has more than doubled its partner community providing more choice to
Inaugural Partners Provide Integrated Cloud Applications that Expand the Five9 Solution, Helping Organizations Seamlessly Optimize Contact Center Operations and Better Engage with Customers SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9 (NASDAQ: FIVN) , a leading provider of cloud contact center
New Intuitive User Interface Empowers Contact Centers to Become Agent Centric to Positively Impact Customer Experience SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9 (NASDAQ:FIVN), a leading provider of cloud contact center software, today announced the latest release of its award winning solution,
SAN RAMON, Calif. --(BUSINESS WIRE)--Jun. 15, 2022-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that is has been named one of this year’s Best Workplaces in the Bay Area by Great Place to Work and Fortune magazine.
Five9 signals its commitment to listening to its customers and sourcing unbiased customer feedback as it joins the Gartner Customer First Program. SAN RAMON, Calif. --(BUSINESS WIRE)--Aug. 4, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today