PRESS RELEASES

Date Title and Summary Additional Formats
Toggle Summary Five9 Integration Adapter for Microsoft Dynamics 365 CRM Now Available via Microsoft AppSource
Named as a Leader in the Contact Center as a Service (CCaasS) Gartner Magic Quadrant, Five9 is the first and only CCaaS provider on Microsoft's AppSource Marketplace SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud software for the enterprise contact
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Toggle Summary Five9 Intelligent Cloud Contact Center Powers COVID-19 Hotlines Across the Nation
SAN RAMON, Calif. --(BUSINESS WIRE)--Apr. 2, 2020-- Five9, Inc. (NASDAQ: FIVN), the leading provider of the intelligent cloud contact center, today announced the company’s software is being utilized with coronavirus (COVID-19) informational hotlines to handle incoming calls across the United States
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Toggle Summary Five9 Intelligent Virtual Agent Named a Leader in the 2022 Opus Research Decision Makers’ Guide to Enterprise Intelligent Assistants
Five9 is the only full CCaaS provider featured in the report and received top positioning among voice-first providers for its strategic potential and product completeness and flexibility. SAN RAMON, Calif. --(BUSINESS WIRE)--Jun. 1, 2022-- Five9, Inc.
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Toggle Summary Five9 International Study Finds 9 out of 10 Contact Centers Have Increased Focus on Agent and Employee Experience
50% are focused on reducing agent/employee turnover and 44% are focused on implementing AI and automation to assist agents SAN RAMON, Calif. --(BUSINESS WIRE)--Aug. 11, 2022-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the results of its
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Toggle Summary Five9 Introduces Agent Assist 2.0 with AI Summary powered by OpenAI
With the new release, Five9 is delivering on its strategy to leverage best of breed Large Language Models to “democratize” new areas of contact center automation that will improve processes, agent performance and the customer experience. SAN RAMON, Calif. --(BUSINESS WIRE)--Mar.
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Toggle Summary Five9 Introduces App Marketplace, as Partner Ecosystem More Than Doubles in 2019
SAN RAMON, Calif. --(BUSINESS WIRE)--Nov. 11, 2019-- Five9, Inc. (NASDAQ: FIVN), the leading provider of the intelligent cloud contact center, today announced the availability of the Five9 App Marketplace. Since last year, Five9 has more than doubled its partner community providing more choice to
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Toggle Summary Five9 Introduces Cloud Alliance Partner Program
Inaugural Partners Provide Integrated Cloud Applications that Expand the Five9 Solution, Helping Organizations Seamlessly Optimize Contact Center Operations and Better Engage with Customers SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9 (NASDAQ: FIVN) , a leading provider of cloud contact center
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Toggle Summary Five9 Introduces the Freedom Release, Simply Smart Cloud Contact Center Software That Empowers Agents to Increase Productivity and Elevate Performance
New Intuitive User Interface Empowers Contact Centers to Become Agent Centric to Positively Impact Customer Experience SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9 (NASDAQ:FIVN), a leading provider of cloud contact center software, today announced the latest release of its award winning solution,
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Toggle Summary Five9 is named one of the Best Workplaces in the Bay Area™ in 2022 by Great Place to Work® and Fortune Magazine
SAN RAMON, Calif. --(BUSINESS WIRE)--Jun. 15, 2022-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that is has been named one of this year’s Best Workplaces in the Bay Area by Great Place to Work and Fortune magazine.
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Toggle Summary Five9 is now part of the Gartner Peer Insights Customer First Program for Contact Center as a Service
Five9 signals its commitment to listening to its customers and sourcing unbiased customer feedback as it joins the Gartner Customer First Program. SAN RAMON, Calif. --(BUSINESS WIRE)--Aug. 4, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today
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