Named as a Leader in the Contact Center as a Service (CCaasS)
Gartner Magic Quadrant, Five9 is the first and only CCaaS provider on
Microsoft's AppSource Marketplace
SAN RAMON, Calif.--(BUSINESS WIRE)--
Inc. (NASDAQ: FIVN), a leading provider of cloud software for the
enterprise contact center market, today announced that the Five9 Adapter
for Microsoft Dynamics CRM is available through Microsoft's AppSource
marketplace. Five9 is the first and only Gartner Contact Center as a
Service (CCaasS) Magic Quadrant Leader currently available on AppSource.
"The seamless integration with Microsoft Dynamics 365 brings the power
of Five9 to the desktop. When you combine the powerful telephony
platform and blended agent capabilities from Five9 with Microsoft
Dynamics 365, our customers have all the tools they need to develop
leads, nurture contacts, track progress throughout the pipeline, and
increase both sales and retention," said Param Kahlon, GM for Microsoft
Microsoft's AppSource marketplace helps enterprise users of all sizes
find software-as-a-service (SaaS) apps from Microsoft and its partners.
Including existing app add-ins and content packages, AppSource apps are
built on top of Microsoft Dynamics 365 CRM, Skype for Business and other
Microsoft applications, which tie seamlessly in to our joint customer
"The inclusion of the Five9 platform on the AppSource marketplace is the
natural next step in our growing partnership with Microsoft," said Walt
Rossi, Vice President of Business Development, Five9. "This will allow
our customers to identify and install the applications and solutions
that they need to develop a robust, flexible technology infrastructure.
The seamless integration of Five9 with Microsoft's offerings is an
enterprise level solution that is built for the cloud and is guaranteed
to super charge your sales and service programs."
Talk with us @Five9,
Five9 is a leading provider of cloud software for the enterprise contact
center market, bringing the power of the cloud to thousands of customers
and facilitating more than three billion customer interactions annually.
Since 2001, Five9 has led the cloud revolution in contact centers,
helping organizations transition from legacy premise-based solutions to
the cloud. Five9 provides businesses with cloud contact center software
that is reliable, secure, compliant and scalable, which is designed to
create exceptional customer experiences, increase agent productivity and
deliver tangible business results. For more information visit www.five9.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170724006000/en/
Gabrielle Targosz, 925-403-1199
Lauren Willard, 415-591-8421
Source: Five9, Inc.
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