Document


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
FORM 8-K
 
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): August 3, 2016
FIVE9, INC.
(Exact name of Registrant as specified in its charter)
 
 
 
 
Delaware
001-36383
94-3394123
(State or other jurisdiction
of incorporation)
(Commission
File No.)
(I.R.S. Employer
Identification No.)
 
 
Bishop Ranch 8
4000 Executive Parkway, Suite 400
San Ramon, California 94583
(Address of principal executive offices and Zip Code)
Registrant’s telephone number, including area code: (925) 201-2000
Not Applicable
(Former name or former address if changed since last report)
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
o
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
o
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
o
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
o
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))






Item 2.02 Results of Operations and Financial Condition.
On August 3, 2016, Five9, Inc. (the “Company”) announced its financial results for the fiscal quarter ended June 30, 2016. The full text of the press release issued in connection with the announcement is furnished as Exhibit 99.1 to this Current Report on Form 8-K.
The information in Item 2.02 of this Current Report on Form 8-K (including Exhibit 99.1 furnished herewith) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as expressly set forth by specific reference in such a filing.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits
 
Exhibit No.
  
Description
 
 
99.1
  
Press Release issued by the Company on August 3, 2016





SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 
 
 
 
 
 
 
FIVE9, INC.
 
 
 
 
 
Date: August 3, 2016
 
 
 
 
 
By:
 
/s/ Barry Zwarenstein
 
 
 
 
 
 
 
 
Barry Zwarenstein
 
 
 
 
 
 
 
 
Chief Financial Officer





INDEX TO EXHIBITS
 
Exhibit No.
  
Description
 
 
99.1
  
Press Release issued by the Company on August 3, 2016


Exhibit

Exhibit 99.1
Five9 Revenue Growth Accelerates to 28% and Adjusted EBITDA Margin Improves to 6% in the Second Quarter of 2016
LTM Enterprise Subscription Revenue Growth Accelerates to 41%
Raises 2016 Guidance for Revenue and Bottom Line

SAN RAMON, CALIF. - August 3, 2016 - Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud software for the enterprise contact center market, today reported results for the second quarter 2016 ended June 30, 2016.
Q2 Business Highlights
All-time records for both enterprise bookings and commercial bookings
Total revenue increased 28% year-over-year to a record $38.9 million
LTM enterprise subscription revenue grew 41% year-over-year
LTM enterprise revenue increased to 67% of total revenue, up from 62% in the year ago period
Annual dollar-based retention rate was 100%, up from 94% in the year ago period
Operating cash flow was $2.2 million, up by $6.2 million year-over-year

“Our second quarter results were truly outstanding with further acceleration on the top line driven by LTM enterprise subscription revenue growth of 41%. Furthermore, we continued to enjoy exceptional leverage in our business model resulting in record adjusted EBITDA. Since our IPO eight quarters ago, our adjusted EBITDA margins have increased by nearly 34 percentage points. I am also extremely pleased that our bookings and pipeline reached new highs. Our results continued to be driven by strong enterprise gains, which deliver high marginal profitability. We are still in the early days of a massive push towards modernization of customer service and contact center technologies, including both CRM and contact center infrastructure. Given our strong position in this market and the momentum in our business, we are raising 2016 guidance.”

- Mike Burkland, President and CEO, Five9

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Second Quarter 2016 Financial Results
Total revenue for the second quarter of 2016 increased 28% to $38.9 million, compared to $30.3 million for the second quarter of 2015
GAAP gross margin was 56.9% in the second quarter of 2016, compared to 52.9% for the second quarter of 2015
Adjusted gross margin was 61.9% for the second quarter of 2016, compared to 58.7% for the second quarter in 2015
GAAP net loss for the second quarter of 2016 was $(3.5) million, or $(0.07) per share, compared to a GAAP net loss of $(7.4) million, or $(0.15) per share, for the second quarter of 2015
Non-GAAP net loss for the second quarter of 2016 was $(0.8) million, or $(0.02) per share, compared to a non-GAAP net loss of $(5.1) million, or $(0.10) per share, for the second quarter of 2015
Adjusted EBITDA for the second quarter of 2016 was $2.3 million, or 5.9% of revenue, compared to a loss of $(2.3) million, or (7.4)% of revenue, for the second quarter of 2015
A reconciliation of the non-GAAP financial measures to their related GAAP financial measures is set forth in the tables attached to this release.
Business Outlook
For the full year 2016, Five9 expects to report:
Revenue in the range of $155.8 to $157.8 million, up from the prior guidance range of $151.5 to $154.5 million that was previously provided on May 10, 2016
GAAP net loss in the range of $(17.8) to $(19.8) million, including an estimated $1.0 million write-off of unamortized fees and discounts as well as a prepayment penalty from the termination of our prior term debt facility, or a loss of $(0.34) to $(0.38) per share, improved from the prior guidance range of $(19.8) to $(21.8) million, or a loss of $(0.38) to $(0.42) per share, that was previously provided on May 10, 2016
Non-GAAP net loss in the range of $(6.5) to $(8.5) million, or $(0.12) to $(0.16) per share, improved from the prior guidance range of $(10.1) to $(12.1) million, or $(0.19) to $(0.23) per share, that was previously provided on May 10, 2016
For the third quarter of 2016, Five9 expects to report:
Revenue in the range of $38.6 to $39.6 million
GAAP net loss in the range of $(5.9) to $(6.9) million, including an estimated $1.0 million write-off of unamortized fees and discounts as well as a prepayment penalty, or a loss of $(0.11) to $(0.13) per share

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Non-GAAP net loss in the range of $(2.2) to $(3.2) million, or a loss of $(0.04) to $(0.06) per share

Conference Call Details
Five9 will discuss its second quarter 2016 results today, August 3, 2016, via teleconference at 4:30 p.m. Eastern Time. To access the call (ID 1334608), please dial: 877-795-3648 or 719-325-4782. An audio replay of the call will be available through August 17, 2016 by dialing 888-203-1112 or 719-457-0820 and entering access code 1334608. A copy of this press release will be furnished to the Securities and Exchange Commission on a Current Report on Form 8-K, and will be posted to our web site, prior to the conference call.
A webcast of the call will be available on the Investor Relations section of the Company’s website at http://investors.five9.com/.
Non-GAAP Financial Measures
In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled measures presented by other companies.  Five9 considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the company, exclusive of unusual events, as well as factors that do not directly affect what we consider to be our core operating performance. The company’s management uses these measures to (i) illustrate underlying trends in the company’s business that could otherwise be masked by the effect of income or expenses that are excluded from non-GAAP measures, and (ii) establish budgets and operational goals for managing the company’s business and evaluating its performance. In addition, investors often use similar measures to evaluate the operating performance of a company. Non-GAAP financial measures are presented for supplemental informational purposes only for understanding the company's operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP. Please see the reconciliation of non-GAAP financial measures to the most directly comparable GAAP measure attached to this release.
Forward Looking Statements
This news release contains certain forward-looking statements, including the statements in the quote from our Chief Executive Officer, including statements regarding the enterprise shift to the cloud for CRM and contact center solutions and Five9’s market position, increasing demand for Five9’s solutions, and the third quarter 2016 and full year 2016 financial projections set forth under the caption “Business Outlook,” that are based on our current expectations and involve numerous risks and uncertainties that may cause

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these forward-looking statements to be inaccurate. Risks that may cause these forward-looking statements to be inaccurate include, among others: (i) our quarterly and annual results may fluctuate significantly, may not fully reflect the underlying performance of our business and may result in decreases in the price of our common stock; (ii) we may be unable to attract new clients or sell additional services and functionality to our existing clients or could experience a reduction in seats or revenues from existing clients; (iii) our recent rapid growth may not be indicative of our future growth and we may fail to manage our growth effectively; (iv) the markets in which we participate are highly competitive and we may be unable to compete effectively; (v) we may be unable to manage our technical operations infrastructure, which could cause our existing clients to experience service outages, cause our new clients to experience delays in the deployment of our solution and subject us to, among other things, claims for credits or damages; (vi) a decline in our dollar-based retention rate could cause our revenues and gross margins to decrease and our net loss to increase and we may be required to spend more money to grow our client base to maintain our revenues; (vii) sales of our solutions to larger organizations may require longer sales and implementation cycles and we may be unable to offer the configuration and integration services or customized features and functions required by larger organizations, which could delay or prevent sales of our solution to them; (viii) downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern; (ix) third-party telecommunications and internet service providers on which we rely may fail to provide our clients and their customers with reliable telecommunication services and connectivity to our cloud contact center software; (x) we may be unable to achieve or sustain profitability; (xi) we may be unable to secure additional financing on favorable terms, or at all, to meet our future capital needs; and (xii) the other risks detailed from time-to-time under the caption “Risk Factors” and elsewhere in our Securities and Exchange Commission filings and reports, including, but not limited to, our most recent quarterly report on Form 10-Q. Such forward looking statements speak only as of the date hereof and readers should not unduly rely on such statements. We undertake no obligation to update the information contained in this press release, including in any forward-looking statements.
About Five9
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information, visit www.five9.com.




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FIVE9, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
 
 
June 30, 2016
 
December 31, 2015
 
 
(Unaudited)
 
 
ASSETS
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
57,638

 
$
58,484

Accounts receivable, net
 
10,765

 
10,567

Prepaid expenses and other current assets
 
3,390

 
2,184

Total current assets
 
71,793

 
71,235

Property and equipment, net
 
13,188

 
13,225

Intangible assets, net
 
1,785

 
2,041

Goodwill
 
11,798

 
11,798

Other assets
 
932

 
934

Total assets
 
$
99,496

 
$
99,233

 
 
 
 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
3,004

 
$
2,569

Accrued and other current liabilities
 
9,153

 
7,911

Accrued federal fees
 
6,008

 
5,684

Sales tax liability
 
1,215

 
1,262

Revolving line of credit
 
12,500

 
12,500

Notes payable
 
6,576

 
7,212

Capital leases
 
5,271

 
4,972

Deferred revenue
 
7,898

 
6,413

Total current liabilities
 
51,625

 
48,523

Sales tax liability — less current portion
 
1,650

 
1,915

Notes payable — less current portion
 
14,572

 
17,327

Capital leases — less current portion
 
4,617

 
4,606

Other long-term liabilities
 
579

 
582

Total liabilities
 
73,043

 
72,953

Stockholders’ equity:
 
 
 
 
Common stock
 
53

 
51

Additional paid-in capital
 
189,199

 
180,649

Accumulated deficit
 
(162,799
)
 
(154,420
)
Total stockholders’ equity
 
26,453

 
26,280

Total liabilities and stockholders’ equity
 
$
99,496

 
$
99,233




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FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited, in thousands, except per share data)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2016
 
June 30, 2015
 
June 30, 2016
 
June 30, 2015
 
 
 
 
 
 
 
 
 
Revenue
 
$
38,886

 
$
30,274

 
$
76,901

 
$
60,548

Cost of revenue
 
16,764

 
14,270

 
33,374

 
29,048

Gross profit
 
22,122

 
16,004

 
43,527

 
31,500

Operating expenses:
 
 
 
 
 
 
 
 
Research and development
 
5,799

 
5,568

 
11,601

 
11,606

Sales and marketing
 
12,637

 
10,594

 
25,343

 
20,525

General and administrative
 
5,882

 
6,027

 
12,418

 
13,302

Total operating expenses
 
24,318

 
22,189

 
49,362

 
45,433

Loss from operations
 
(2,196
)
 
(6,185
)
 
(5,835
)
 
(13,933
)
Other expense, net:
 
 
 
 
 
 
 
 
Interest expense
 
(1,197
)
 
(1,155
)
 
(2,396
)
 
(2,294
)
Interest income and other
 
(33
)
 
(49
)
 
(78
)
 
(47
)
Total other expense, net
 
(1,230
)
 
(1,204
)
 
(2,474
)
 
(2,341
)
Loss before income taxes
 
(3,426
)
 
(7,389
)
 
(8,309
)
 
(16,274
)
Provision for (benefit from) income taxes
 
42

 
(20
)
 
70

 
(2
)
Net loss
 
$
(3,468
)
 
$
(7,369
)
 
$
(8,379
)
 
$
(16,272
)
Net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
$
(0.07
)
 
$
(0.15
)
 
$
(0.16
)
 
$
(0.33
)
Shares used in computing net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
52,143

 
49,980

 
51,760

 
49,708




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FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited, in thousands)
 
 
Six Months Ended
 
 
June 30, 2016
 
June 30, 2015
 
 
 
 
 
Cash flows from operating activities:
 
 
 
 
Net loss
 
$
(8,379
)
 
$
(16,272
)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
 
 
 
 
Depreciation and amortization
 
4,163

 
3,685

Provision for doubtful accounts
 
41

 
134

Stock-based compensation
 
4,408

 
4,065

Loss on disposal of property and equipment
 
2

 
9

Amortization of debt discount
 
178

 
171

Others
 
(7
)
 
(1
)
Changes in operating assets and liabilities:
 
 
 
 
Accounts receivable
 
(245
)
 
(57
)
Prepaid expenses and other current assets
 
(1,206
)
 
(2,268
)
Other assets
 
62

 
(87
)
Accounts payable
 
357

 
(1,394
)
Accrued and other current liabilities
 
1,389

 
2,035

Accrued federal fees and sales tax liability
 
12

 
165

Deferred revenue
 
1,535

 
163

Other liabilities
 
(53
)
 
(58
)
Net cash provided by (used in) operating activities
 
2,257

 
(9,710
)
Cash flows from investing activities:
 
 
 
 
Purchases of property and equipment
 
(568
)
 
(414
)
(Increase) Decrease in restricted cash
 
(60
)
 
806

Purchase of short-term investments
 

 
(20,000
)
Proceeds from maturity of short-term investments
 

 
40,000

Net cash (used in) provided by investing activities
 
(628
)
 
20,392

Cash flows from financing activities:
 
 
 
 
Proceeds from exercise of common stock options
 
3,352

 
349

Proceeds from sale of common stock under ESPP
 
792

 
680

Repayments of notes payable
 
(3,563
)
 
(1,572
)
Payments of capital leases
 
(3,056
)
 
(3,095
)
Net cash used in financing activities
 
(2,475
)
 
(3,638
)
Net (decrease) increase in cash and cash equivalents
 
(846
)
 
7,044

Cash and cash equivalents:
 
 
 
 
Beginning of period
 
58,484

 
58,289

End of period
 
$
57,638

 
$
65,333


7


FIVE9, INC.
RECONCILIATION OF GAAP GROSS PROFIT TO ADJUSTED GROSS PROFIT
(Unaudited, in thousands, except percentages)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2016
 
June 30, 2015
 
June 30, 2016
 
June 30, 2015
 
 
 
 
 
 
 
 
 
GAAP gross profit
 
$
22,122

 
$
16,004

 
$
43,527

 
$
31,500

GAAP gross margin
 
56.9
%
 
52.9
%
 
56.6
%
 
52.0
%
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Depreciation
 
1,528

 
1,470

 
3,120

 
2,821

Intangibles amortization
 
88

 
88

 
176

 
176

Stock-based compensation
 
329

 
218

 
594

 
406

Adjusted gross profit
 
$
24,067

 
$
17,780

 
$
47,417

 
$
34,903

Adjusted gross margin
 
61.9
%
 
58.7
%
 
61.7
%
 
57.6
%



RECONCILIATION OF GAAP NET LOSS TO ADJUSTED EBITDA
(Unaudited, in thousands)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2016
 
June 30, 2015
 
June 30, 2016
 
June 30, 2015
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(3,468
)
 
$
(7,369
)
 
$
(8,379
)
 
$
(16,272
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Depreciation and amortization
 
2,060

 
1,910

 
4,163

 
3,685

Stock-based compensation
 
2,414

 
1,830

 
4,408

 
4,065

Interest expense
 
1,197

 
1,155

 
2,396

 
2,294

Interest income and other
 
33

 
49

 
78

 
47

Provision for (benefit from) income taxes
 
42

 
(20
)
 
70

 
(2
)
Out of period adjustment for sales tax liability (G&A)
 

 
190

 

 
765

Adjusted EBITDA
 
$
2,278

 
$
(2,255
)
 
$
2,736

 
$
(5,418
)


8


FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET LOSS
(Unaudited, in thousands, except per share data)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2016
 
June 30, 2015
 
June 30, 2016
 
June 30, 2015
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(3,468
)
 
$
(7,369
)
 
$
(8,379
)
 
$
(16,272
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
2,414

 
1,830

 
4,408

 
4,065

Intangibles amortization
 
128

 
128

 
256

 
256

Amortization of debt discount
 
87

 
87

 
178

 
171

Out of period adjustment for sales tax liability (G&A)
 

 
190

 

 
765

Non-GAAP net loss
 
$
(839
)
 
$
(5,134
)
 
$
(3,537
)
 
$
(11,015
)
 
 
 
 
 
 
 
 
 
GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
$
(0.07
)
 
$
(0.15
)
 
$
(0.16
)
 
$
(0.33
)
Non-GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
$
(0.02
)
 
$
(0.10
)
 
$
(0.07
)
 
$
(0.22
)
Shares used in computing GAAP and non-GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
52,143

 
49,980

 
51,760

 
49,708




SUMMARY OF STOCK-BASED COMPENSATION, DEPRECIATION AND INTANGIBLES AMORTIZATION
(Unaudited, in thousands)
 
 
Three Months Ended
 
 
June 30, 2016
 
June 30, 2015
 
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
$
329

 
$
1,528

 
$
88

 
$
218

 
$
1,470

 
$
88

Research and development
 
528

 
161

 

 
340

 
102

 

Sales and marketing
 
544

 
26

 
28

 
458

 
23

 
28

General and administrative
 
1,013

 
217

 
12

 
814

 
187

 
12

Total
 
$
2,414

 
$
1,932

 
$
128

 
$
1,830

 
$
1,782

 
$
128

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Six Months Ended
 
 
June 30, 2016
 
June 30, 2015
 
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
$
594

 
$
3,120

 
$
176

 
$
406

 
$
2,821

 
$
176

Research and development
 
963

 
309

 

 
914

 
189

 

Sales and marketing
 
978

 
51

 
56

 
982

 
44

 
56

General and administrative
 
1,873

 
427

 
24

 
1,763

 
375

 
24

Total
 
$
4,408

 
$
3,907

 
$
256

 
$
4,065

 
$
3,429

 
$
256


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FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET LOSS – GUIDANCE
(Unaudited, in thousands, except per share data)
 
 
Three Months Ending
 
Year Ending
 
 
September 30, 2016
 
December 31, 2016
 
 
Low
 
High
 
Low
 
High
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(5,909
)
 
$
(6,909
)
 
$
(17,763
)
 
$
(19,763
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
2,499

 
2,499

 
9,486

 
9,486

Intangibles amortization
 
128

 
128

 
500

 
500

Amortization of debt discount and estimated write-off related to refinancing
 
1,082

 
1,082

 
1,277

 
1,277

Non-GAAP net loss
 
$
(2,200
)
 
$
(3,200
)
 
$
(6,500
)
 
$
(8,500
)
GAAP net loss per share, basic and diluted
 
$
(0.11
)
 
$
(0.13
)
 
$
(0.34
)
 
$
(0.38
)
Non-GAAP net loss per share, basic and diluted
 
$
(0.04
)
 
$
(0.06
)
 
$
(0.12
)
 
$
(0.16
)
Shares used in computing GAAP and non-GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
52,617

 
52,617

 
52,115

 
52,115




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Investor Relations Contact:

Five9, Inc.
Barry Zwarenstein
Chief Financial Officer
925-201-2000 ext. 5959
IR@five9.com

The Blueshirt Group for Five9, Inc.
Lisa Laukkanen
415-217-4967
Lisa@blueshirtgroup.com
Tony Righetti
415-489-2186
Tony@blueshirtgroup.com



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