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Five9 Announces Annual Virtual Customer Experience (CX) Summit Canada
The Canadian event will bring together industry experts, customers, and partners to explore how businesses can make the change migrating off-premises to the cloud.
A think tank discussion with
CX Summit Canda will address these topics and demonstrate solutions that make moving to the cloud easier and more cost effective, while enabling contact centre agents and customers to have a better experience.
“Canadian organizations need to offer great customer experience consistently, and on-premises systems no longer enable the quick satisfaction customers demand. The rise of digital technology has empowered customers,” said
Arnold will join an esteemed ensemble of experts as part of a packed agenda including:
- A panel of experts from Unity Connected, Online Business Systems and ServiceNow, discuss 2023 Contact Centre Predictions and why now is the time to move to the cloud
Customer Spotlight with Teladoc Health, where participants will gain insights on driving success in the contact center from Teladoc Health Senior Director of Enterprise Demand Planning
- What’s New, What’s Next in Canada’s Product Roadmap
- How AI and Analytics Boost Customer and Employee Loyalty
This year’s virtual summit is bringing back in-person gatherings following the closing session in
Toronto: Ritz Bar in the Ritz Carlton in downtown Toronto 6:00-8:00pm
Montreal: Bier Markt Montréal, 6:00-8:00pm
Calgary: Barcelona Tavern, 5:00-8:00pm
In addition to presentations by Canadian influencers,
Mike Burkland, who will talk about his vision for the company’s future
SVP of international sales
Nick Delis, who will discuss how to create success migrating your contact centre to the cloud
EVP of Product Management
Callan Schebellaand EVP of Cloud Operations Panos Kozanianwho will share the product roadmap for Canada
- Five9 CMO Genefa Murphy will show how digitally transforming your contact centre will help your company accomplish your business goals.
“Today’s customers expect something different when it comes to service and moving to the cloud is a must if Canadian companies want to provide the ultimate customer experience," said Genefa Murphy, CMO at
To learn more about the 2022 Five9 Canada CX Summit and reserve your spot, click here.