McKesson Executive Discusses Value of Cloud-based Contact Center
LAS VEGAS--(BUSINESS WIRE)--
Five9,
Inc. (NASDAQ:FIVN), a leading provider of cloud software for the
enterprise contact center market, will be exhibiting at booth number
1018, and an executive from McKesson Specialty Health, a Five9 customer,
will be holding a session at IQPC Call Center Week on June 27-July 1, in
Las Vegas, Nevada.
Ed Albrektsen, Supplier Relations, McKesson Specialty Health, will
discuss how he transitioned the company's premise based, limited
feature, corporate managed call center to a cloud-based, feature rich,
self-managed contact center that can flex to the individual needs of
their customers.
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Title:
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To the Cloud: A Company's Internal Journey to a More Flexible
Contact Center
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Date:
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Wednesday, June 29, 2016
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Time:
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2:10 - 2:50p.m.
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Location:
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Track 4 - Effortless Customer Experience Execution, The Mirage Hotel
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Visit Five9 at booth number 1018.
Click
to Tweet: @Five9 customer @McKesson shares how the contact center
went from premise to #cloud #CallCenterWeek 6/29 at 2:10pm #CCTR
About Five9
Five9 is a leading provider of cloud software for the enterprise contact
center market, bringing the power of the cloud to thousands of customers
and facilitating more approximately three billion customer interactions
annually. Since 2001, Five9 has led the cloud revolution in contact
centers, helping organizations transition from legacy premise-based
solutions to the cloud. Five9 provides businesses reliable, secure,
compliant and scalable cloud contact center software designed to create
exceptional customer experiences, increase agent productivity and
deliver tangible business results. For more information visit www.five9.com.
Talk with us @Five9,
LinkedIn,
Facebook,
Blog.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160627005457/en/
Five9
Gabrielle Targosz, 925-403-1199
Gabrielle.Targosz@five9.com
or
SHIFT
Communications
Katie Halloran, 415-591-8459
Five9PR@shiftcomm.com
Source: Five9, Inc.
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