PRESS RELEASES

Date Title and Summary Additional Formats
Toggle Summary PODS® Partners With Five9 to Take their Recognized Customer Care to the Cloud
Company rated #1 in customer service within the moving and storage industry partners with market-leading enterprise CCaaS product SAN RAMON, Calif. --(BUSINESS WIRE)--Dec. 1, 2020-- Five9, Inc (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that PODS
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Toggle Summary Panos Kozanian, Former Cisco Engineering and Operations Executive, Joins Five9 as New EVP Cloud Operations
SAN RAMON, Calif. --(BUSINESS WIRE)--Feb. 1, 2021-- Five9, Inc.   (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center, today announced the appointment of Panos Kozanian , a recognized engineering leader with a proven track record in enterprise SaaS as the company’s
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Toggle Summary Ovum Names Five9 as a Leader in Decision Matrix for Selecting a Multichannel Cloud Contact Center Solution
SAN RAMON, Calif. --(BUSINESS WIRE)--Jan. 18, 2018-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud software for the enterprise contact center market has been recognized as a Leader in Ovum’s Decision Matrix for Selecting a Multichannel Cloud Contact Center Solution.
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Toggle Summary Outdoor Recreational Products Manufacturer Moves Contact Center to the Cloud with Five9
SAN RAMON, Calif. --(BUSINESS WIRE)--Nov. 21, 2019-- Five9, Inc. (NASDAQ: FIVN), the leading provider of the intelligent cloud contact center, today announced that a recreational products manufacturer has chosen to replace its on-premise contact center and move to the cloud with Five9 .
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Toggle Summary Online IT Support Operation, Fast Fix 123, Uses Five9 Cloud Contact Center Solution to Drive Business
Technical Support Provider Uses Five9 to Grow Business More Than 6,000* Percent SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software, today announced Fast Fix 123, a worldwide provider of technical support services for home users and
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Toggle Summary Online Educational Assessment Organization Moves 550 Concurrent Contact Center Agents to the Cloud
SAN RAMON, Calif. --(BUSINESS WIRE)--Apr. 10, 2018-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the enterprise contact center market, today announced a large educational assessment organization has selected Five9 to move their 550 concurrent contact center
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Toggle Summary Online Education Provider Implements Five9 Cloud-Based Software To Support Services For 125,000 Active Students
Five9 Selected For Oracle Service Cloud Integration, Rapid Deployment and Custom Reporting SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9, Inc. ( NASDAQ : FIVN), a leading provider of cloud software for the enterprise contact center market, announced today that an online education provider, supporting
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Toggle Summary NexRep Doubles Revenue Year-Over-Year with Five9
NexRep Doubles Revenue Year-Over-Year with Five9 http://www.tmcnet.com/channels/hosted-contact-center/articles/369180-nexrep-doubles-revenue-year-over-year-with-five9.htm
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Toggle Summary New Five9 Study Finds Contact Centers Face Workforce and Technology Gaps as Customer Service Becomes More Complex
Contact center professionals responding to a survey by Five9 and ICMI reported an average agent turnover rate of 58%, noting increased workload was the top reason for attrition. Respondents flagged legacy technology and staffing issues as their top CX obstacles.
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Toggle Summary Network Security Solutions Company Selects Five9 to Fully Integrate Global Customer Service Capabilities
SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud software for the enterprise contact center market, today announced that it has been selected by a global provider of network security tools and services to provide an enterprise-wide, cloud-based contact
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