PRESS RELEASES

SAN RAMON, Calif. --(BUSINESS WIRE)--Jan. 21, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced a new virtual event series designed to help enable global CX leaders on how to take advantage of technology to deliver award winning customer

Automated call transcription and notetaking facilitated a 30-second reduction in overall call handle time within three months, driving a cost savings of nearly 10% in year one. SAN RAMON, Calif. --(BUSINESS WIRE)--Apr. 28, 2021-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent

Since the November 2020 acquisition of Inference Solutions by cloud contact center leader Five9 , one in five new customers are now evaluating IVAs to streamline business operations and reimagine their customer experience. SAN RAMON, Calif. --(BUSINESS WIRE)--Oct. 13, 2021-- Five9, Inc.

77% of consumers say they are comfortable with a company using their past purchase history if it results in a higher level of customer service SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud software for the enterprise contact center market, today

SAN RAMON, Calif. --(BUSINESS WIRE)--Jan. 19, 2021-- Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center, today announced the appointment of Sue Barsamian , a seasoned industry leader with over 35 years’ experience both working directly in enterprise

SAN RAMON, Calif. --(BUSINESS WIRE)--Oct. 29, 2019-- Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that a leading specialized gift manufacturer and retailer has replaced its on-premise contact center with the Five9 scalable, flexible and

SAN RAMON, Calif. --(BUSINESS WIRE)--Oct. 22, 2018-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the digital enterprise, today announced that Ryan Kam , longtime Salesforce and AppDynamics creative and digital marketing leader, has joined the Company as Chief

Remodeling Industry Software Provider Implements Five9 and Increases Conversion Rates SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9 (NASDAQ:FIVN), a leading provider of cloud contact center software, today announced that RJR Technology uses Five9 to reduce call back time and increase lead conversion

Five9 Selected After Legacy Premise Based Solution Failed to Provide Actionable Business Reports SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software for the enterprise market, today announced that a prominent business services

Five9 Selected for Advanced Reporting Capabilities and Salesforce Integration SAN RAMON, Calif. --(BUSINESS WIRE)-- Five9 , Inc. (NASDAQ:FIVN), a leading provider of cloud software for the enterprise contact center market, today announced that a premier media services company has selected the Five9