Strategic Initiative Allows Businesses of All Sizes to Deploy an
Enterprise Class End-to-End Solution for PBX/UC and Contact Center
Applications, All in the Cloud
SAN RAMON, Calif.--(BUSINESS WIRE)--
Five9,
Inc. (NASDAQ:FIVN), a leading provider of cloud contact center
software and Netrix, LLC, a leading provider of cloud unified
communications, today announced a strategic relationship providing
"best-of-breed" enterprise class cloud solutions for contact center and
PBX/UC.
This powerful integration provides enterprises with a complete cloud
communications platform across the enterprise, resulting in a seamless
experience for employees, agents, and customers.
TWEET
THIS: #Five9 and @Netrix_LLC deliver Cloud #PBX/UC from @Cisco
and @Microsoft Integrated to @Five9 #Cloud #CCTR Software http://bit.ly/1N9vyLx
The Netrix cloud unified communications offering is a hosted
network-based VoIP solution that relieves the considerable cost and
management of on-premise PBX equipment, with performance enhanced by the
Netrix VoIP platform. Netrix utilizes leading Cisco and Microsoft Lync
UC technologies with deep technical expertise and unparalleled customer
service to provide solutions that increase user productivity, reduce
business expenses, and provide for secure and reliable communications.
Five9 provides the cloud software to enable contact centers of every
size to create powerful customer connections. Five9 multichannel contact
center applications enable agents to move seamlessly between social
media, mobile care, live chat, email and voice calls. With the power of
the cloud, Five9 customers are able to create exceptional customer
experiences, increase agent productivity and deliver tangible business
results.
"As part of our growth strategy we continue to expand our eco-system of
strategic partners. This partnership with Netrix enables our customers
to deploy an end-to-end cloud solution spanning contact center and
PBX/UC, leveraging proven best-in-class solutions from Cisco and
Microsoft"
-
Mike Burkland, president and CEO, Five9
"We're excited to partner with Five9 as we focus our combined energies
serving a broad range of customers nationally and internationally. Five9
is the industry leader in cloud contact center solutions. The
combination of Five9, Netrix, and our industry-leading PBX/UC solutions
built on Cisco and Microsoft offers our clients a full cloud-based
communications solution that helps them to connect, communicate and
collaborate seamlessly.
-
James Carroll, Partner, Netrix LLC
To learn more about how Five9, click here.
To learn more about Five9 partners, click here.
To learn more about the Five9 Cloud Alliance Partner Program, click here.
About Five9
Five9 is a leading provider of cloud contact center software, bringing
the power of the cloud to thousands of customers and facilitating more
than three billion customer interactions annually. Since 2001, Five9 has
led the cloud revolution in contact centers, helping organizations of
every size transition from premise-based solutions to the cloud. Five9
provides businesses secure, reliable, scalable cloud contact center
software to create exceptional customer experiences, increase agent
productivity and deliver tangible business results. For more information
visit www.five9.com.
All product and company names mentioned are the property of their
respective owners.
Analyst & Media:
Five9
Meghan Hammitt,
925-364-9162
Meghan.Hammitt@Five9.com
or
SHIFT
Communications
Katie Halloran, 415-591-8459
Five9PR@shiftcomm.com
Source: Five9
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